Quick Links

Cloud Call Center Featured Article

December 26, 2012

Internet Telephony Magazine Awards Nextiva Product of the Year for Fifth Consecutive Year


Telecommunications solutions are no longer the domain of monolithic telecoms. The Internet has opened opportunities for hundreds of companies that provide communications solutions with more options, better services and reasonable rates.

With stiff competition in this arena, receiving the “Product of the Year” for the fifth year in a row means Nextiva is doing something right.

The award goes to its Nextiva Office business VoIP phone services.

The company provides cloud-based business phone services with unlimited calling with flat month rates for SMBs. The service comes with a number of applications businesses need to keep track of all their communications requirements.

As part of its new unified communications NextOS platform, it supports flexible and customizable solutions, including auto-attendant, voicemail to e-mail, find me-follow me, auto-attendant, online dashboards and other services that can be designed for the particular needs of the customer.


“I would like to congratulate the Nextiva team for its ongoing commitment to advancing IP communication technologies. Nextiva Office meets the real needs of the marketplace through high-quality service and the latest features,” said Rich Tehrani, CEO at TMC.

Since the first issue of Internet Telephony (News - Alert) was published in February of 1998, it has been providing information in IP communications by objectively highlighting the best the industry has to offer. The winners of the 2012 “Product of the Year” award will be published in the January/February 2013 issue of Internet Telephony.

“We are very proud that our commitment to innovation and the reliability of our service is being recognized through this prestigious award. Internet Telephony thoroughly evaluates the candidates for this award, and we are thrilled that they recognize how Nextiva Office has revolutionized the way small businesses communicate,” said Nextiva VP of Customer Success, Yaniv Masjedi.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Braden Becker

FOLLOW US
Featured Whitepapers
Best Practices for Deploying a Contact Center in the Cloud

Cloud-based contact centers are continuously gaining traction as the economic and strategic advantages continue to improve and outgrow legacy infrastructure constraints. This white paper serves as a guide to best practices for deploying and managing call centers in the cloud.
Featured Brochure
Featured DATASHEET
Genesys Connect for Service Cloud

Bringing the Power of Conversation to Service Cloud from Salesforce

Can we talk?

Self-service and the social web are critical parts of the customer service environment. But even in today's online world, sometimes you just have to talk. Genesys Connect adds voice conversations with intelligent routing to Service Cloud from Salesforce – connecting your customers to the right person, every time. It uses the same cloud-based model as Salesforce – no software or hardware, switches or ACDs. You get all of the flexibility of the cloud, plus tight integration with Salesforce. It's the easiest way to make Service Cloud your complete, all-in-one contact center.
Genesys Blog


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Powered by Technology Marketing Corp. 1997-2013 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact us