Quick Links

Cloud Call Center Industry News

TMCNet:  Research and Markets: Financial Assessment of the Global Communications Industry - 2013

[February 15, 2013]

Research and Markets: Financial Assessment of the Global Communications Industry - 2013

DUBLIN --(Business Wire)--

Research and Markets (http://www.researchandmarkets.com/research/blghqq/financial) has announced the addition of Frost & Sullivan's (News - Alert) new report "Financial Assessment of the Global Communications Industry" to their offering.

Data Services Based Revenues, Cloud Computing and Inorganic Growth Driving Communications Industry

The study analyses the financial status of the markets in the communications industry during the period FY2007 to FY2013. The markets covered include alternative carriers, integrated telecommunication services, communications equipment and wireless telecommunication services. The profitability ratios, activity ratios, liquidity ratios and solvency ratios for each of the above markets have been analysed and top ranking companies in each of the parameters have been isted. The overall ranks have also been compiled and the top ranking firms are listed. The study also provides key strategies used by these out-performing firms and the corresponding implications for investors interested in these markets.


The study analyses the financial status of the markets in the communications industry during the period FY2007 to FY2013. The markets covered include alternative carriers, integrated telecommunication services, communications equipment and wireless telecommunication services. The profitability ratios, activity ratios, liquidity ratios and solvency ratios for each of the above markets have been analysed and top ranking companies in each of the parameters have been listed. The overall ranks have also been compiled and the top ranking firms are listed. The study also provides key strategies used by these out-performing firms and the corresponding implications for investors interested in these markets.

Key Trends

A rapidly changing environment in the communications industry is forcing firms to change their strategies, enter new markets and consider inorganic growth.

Integrated telecommunication services market is in a consolidation Integrated telecommunication services market is in a consolidation phase with outperforming firms reporting growth due to inorganic means.

Investment in R&D is critical in the communications equipment market with firms following the fabless business models outperforming the market.

For more information visit http://www.researchandmarkets.com/research/blghqq/financial

Source (News - Alert): Frost & Sullivan


[ Back To Cloud Data Center Homepage's Homepage ]

FOLLOW US
Featured Whitepapers
Best Practices for Deploying a Contact Center in the Cloud

Cloud-based contact centers are continuously gaining traction as the economic and strategic advantages continue to improve and outgrow legacy infrastructure constraints. This white paper serves as a guide to best practices for deploying and managing call centers in the cloud.
Featured Brochure
Featured DATASHEET
Genesys Connect for Service Cloud

Bringing the Power of Conversation to Service Cloud from Salesforce

Can we talk?

Self-service and the social web are critical parts of the customer service environment. But even in today's online world, sometimes you just have to talk. Genesys Connect adds voice conversations with intelligent routing to Service Cloud from Salesforce – connecting your customers to the right person, every time. It uses the same cloud-based model as Salesforce – no software or hardware, switches or ACDs. You get all of the flexibility of the cloud, plus tight integration with Salesforce. It's the easiest way to make Service Cloud your complete, all-in-one contact center.
Genesys Blog


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Powered by Technology Marketing Corp. 1997-2013 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact us