Quick Links

Cloud Call Center Industry News

TMCNet:  99.98% Cloud Maintenance Management Solution Uptime

[January 16, 2013]

99.98% Cloud Maintenance Management Solution Uptime

Greenville, SC, Jan 16, 2013 (PRWeb.com via COMTEX) -- AssetPoint, a leading provider of (EAM) Enterprise Asset Management and (CMMS) Computerized Maintenance Management Software solutions, announced its TabWare Cloud Computing solution achieved 99.98% uptime for its customers during the 2012 calendar year.


AssetPoint (http://www.AssetPoint.com) has been a leader in CMMS/EAM solutions for over 30 years, and its TabWare CMMS/EAM solution is designed by maintenance professionals for maintenance professionals. TabWare is easy to learn and easy to use, so companies are able to get up and running in days. AssetPoint offers flexible deployment options, including a cloud computing solution (SaaS) or on-site solution for companies who want TabWare on their own servers. TabWare is the leading CMMS solution for companies who want full functionality without the expense, resources and time other solutions demand. TabWare is proven to maximize asset performance, resulting in reduced operating costs and higher profit margins.

The TabWare Cloud Computing solution is hosted by AssetPoint in an SSAE 16 Type II audited environment, and customers access their data through a secure, password protected internet link. It's designed to handle all customer locations from a secure database, giving views of their operation at a site, region, division, country and enterprise levels.

Kay Jenkins, AssetPoint's Executive Vice President of Research and Development, said, "AssetPoint is committed to our customers' success, and with 99.98% uptime for our TabWare Cloud Computing customers in 2012, we provided the highest level of support in the industry. Our TabWare SaaS CMMS solution benefits customers by reducing the need for IT involvement. AssetPoint manages all aspects of hosting the solution, including automatic upgrades and scheduled maintenance." About AssetPoint: AssetPoint, makers of TabWare, is the leading provider of EAM solutions for companies whose success depends on the performance of their assets. For over 30 years, AssetPoint has led the market in helping customers control their maintenance costs, optimize spare parts inventory, streamline procurement and improve management, command and control.

Designed by maintenance professionals for maintenance professionals, TabWare is easy to learn, easy to use and proven over time to be the most effective product in the market. That's why tens of thousands of users trust their critical assets to TabWare each and every day. To view online demos and case studies, visit http://www.AssetPoint.com.

Read the full story at http://www.prweb.com/releases/TabWare_CMMS_Solution/2012_Cloud_Maintenance/prweb10329993.htm PRWeb.com

[ Back To Cloud Data Center Homepage's Homepage ]

FOLLOW US
Featured Whitepapers
Best Practices for Deploying a Contact Center in the Cloud

Cloud-based contact centers are continuously gaining traction as the economic and strategic advantages continue to improve and outgrow legacy infrastructure constraints. This white paper serves as a guide to best practices for deploying and managing call centers in the cloud.
Featured Brochure
Featured DATASHEET
Genesys Connect for Service Cloud

Bringing the Power of Conversation to Service Cloud from Salesforce

Can we talk?

Self-service and the social web are critical parts of the customer service environment. But even in today's online world, sometimes you just have to talk. Genesys Connect adds voice conversations with intelligent routing to Service Cloud from Salesforce – connecting your customers to the right person, every time. It uses the same cloud-based model as Salesforce – no software or hardware, switches or ACDs. You get all of the flexibility of the cloud, plus tight integration with Salesforce. It's the easiest way to make Service Cloud your complete, all-in-one contact center.
Genesys Blog


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Powered by Technology Marketing Corp. 1997-2013 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact us