Quick Links

Cloud Call Center Industry News

[January 15, 2013]

SupplyCore Acquires Community Collaboration & Integration

Rockford, IL, Jan 15, 2013 (PRWeb.com via COMTEX) -- SupplyCore, a supply chain and technology integrator with the U.S. Department of Defense will be merging CCI into its technology business practice, the SupplyCore Technology Group (STG). STG has developed and deployed state of the art, cloud based software in the areas of procurement and strategy execution and management. STG also has a world class data integration team that has been integrating disparate complex business systems and data for more than a decade.

"With the acquisition of CCI and its software solution MPOWR, SupplyCore plans to continue to offer communities across the nation and the Federal Government best in class technologies that better help them confront the great social challenges we face. Our focus will be community wide strategy execution and interorganizational case management. With the advent of cloud computing, the days of a software solution being confined to an organization's four walls are over. We can better help people by collaborating on a common platform" said SupplyCore CEO Peter Provenzano. "We are motivated to continue our philanthropic focus through a social enterprise that is now part of the core fabric of our company".

About MPOWR MPOWR is a cloud based case management system utilized by organizations to collaborate on human services. This participant centered methodology helps achieve collective impact by enabling multiple organizations to work in a coordinated manner ultimately helping individuals to achieve their goals.

About SupplyCore In business for over 25 years, SupplyCore is a supply chain management services and technology solutions integrator providing key support to US and foreign agencies, domestically, and abroad including at-risk environments. Our supply chain expertise includes procurement, warehousing, logistics, and facility support. Our technology solutions aid our supply chain management endeavors and enable cloud based collaborative solutions that support strategy execution and interorganizational case management. SupplyCore's mission is to best optimize the information, material, and financial flows of customer supply chains, and to improve the physical and human assets of the communities we serve.

Read the full story at http://www.prweb.com/releases/2013/1/prweb10317450.htm PRWeb.com

[ Back To Cloud Data Center Homepage's Homepage ]

Return to Cloud Call Center home ›

Featured Whitepapers

Best Practices for Deploying a Contact Center in the Cloud

Cloud-based contact centers are continuously gaining traction as the economic and strategic advantages continue to improve and outgrow legacy infrastructure constraints. This white paper serves as a guide to best practices for deploying and managing call centers in the cloud.

Featured Brochure

Featured DATASHEET

Genesys Connect for Service Cloud

Bringing the Power of Conversation to Service Cloud from Salesforce

Can we talk?

Self-service and the social web are critical parts of the customer service environment. But even in today's online world, sometimes you just have to talk. Genesys Connect adds voice conversations with intelligent routing to Service Cloud from Salesforce – connecting your customers to the right person, every time. It uses the same cloud-based model as Salesforce – no software or hardware, switches or ACDs. You get all of the flexibility of the cloud, plus tight integration with Salesforce. It's the easiest way to make Service Cloud your complete, all-in-one contact center.

Genesys Blog

View All ›