Quick Links

Cloud Call Center Industry News

TMCNet:  CRGT Acquires Guident Technologies

[January 10, 2013]

CRGT Acquires Guident Technologies

Jan 10, 2013 (Close-Up Media via COMTEX) -- CRGT Inc., a provider of full life-cycle IT services and technology solutions, announced that it has acquired Guident Technologies, Inc.

In a release dated Jan. 7, Ramzi Musallam, Managing Partner at Veritas Capital, said, "This is the third acquisition by CRGT in just over two years. We have strategically added highly differentiated capabilities in vital growth segments of the Federal IT marketplace. Both organically and through acquisition, CRGT has expanded its expertise to match the mission-critical growth areas that are transforming the landscape of Federal IT." "In addition to a number of new customers, such as the U.S. Environmental Protection Agency, U.S. Department of Transportation, U.S. Patent and Trademark Office and the U.S. Securities and Exchange Commission, Guident adds exciting new capabilities for CRGT in the area of big data that many of our customers are seeking. Data volume is currently generated at an exponential level and is expected to double every two years with an expected compound annual growth of over 40 percent. Fragmented sources of data continue to complicate the challenge of aggregating, synthesizing and storing that data in an economical fashion," said CRGT CEO and President Tom Ferrando. "The acquisition of Guident will help us provide compelling solutions to manage both structured and unstructured data challenges for our clients, which is the top ranked technology priority within government agencies for 2013." ((Comments on this story may be sent to newsdesk@closeupmedia.com)) -U.S. Army Communications-Electronics Command Selects BAE Systems The U.S. Army Communications-Electronics Command has selected BAE Systems to provide software and systems engineering services under an Indefinite Delivery Indefinite Quantity contract.


In a release dated Jan. 7, the Company said BAE Systems will offer systems and software engineering support for CECOM's Software Engineering Center.

BAE Systems has been selected as one of the prime contractors on the five year, multi-award IDIQ.

"Our team offers C4ISR domain expertise and the global footprint necessary to execute CECOM's software and systems sustainment mission," said DeEtte Gray, president of BAE Systems' Intelligence and Security sector. "From evaluating software capabilities for enterprise cloud computing systems, to integrating mobile cybersecurity solutions for tactical battlefield communications, we are committed to supporting the daily mission of U.S. Army CECOM." ((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Cloud Data Center Homepage's Homepage ]

FOLLOW US
Featured Whitepapers
Best Practices for Deploying a Contact Center in the Cloud

Cloud-based contact centers are continuously gaining traction as the economic and strategic advantages continue to improve and outgrow legacy infrastructure constraints. This white paper serves as a guide to best practices for deploying and managing call centers in the cloud.
Featured Brochure
Featured DATASHEET
Genesys Connect for Service Cloud

Bringing the Power of Conversation to Service Cloud from Salesforce

Can we talk?

Self-service and the social web are critical parts of the customer service environment. But even in today's online world, sometimes you just have to talk. Genesys Connect adds voice conversations with intelligent routing to Service Cloud from Salesforce – connecting your customers to the right person, every time. It uses the same cloud-based model as Salesforce – no software or hardware, switches or ACDs. You get all of the flexibility of the cloud, plus tight integration with Salesforce. It's the easiest way to make Service Cloud your complete, all-in-one contact center.
Genesys Blog


Cloud Call Center Featured Articles
| Industry News | eNewsletter | RSS Feeds
Powered by Technology Marketing Corp. 1997-2013 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact us