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| [April 30, 2012] |
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Cetrom Ranked in Top 5% of all Microsoft Partners for Customer Satisfaction
VIENNA, Va. --(Business Wire)--
Cetrom
Information Technology, Inc. (Cetrom), a leader in providing
comprehensive Cloud Computing solutions, announces it has been ranked in
the top five percent of all Microsoft (News - Alert) partners in the Microsoft Customer
Satisfaction (CSAT) Index. This ranking is based on an annual survey
conducted to anonymously measure customer satisfaction and ensure the
highest level of ongoing customer service by all Microsoft
Partners with gold competencies.
Christopher Stark, founder and CEO, Cetrom, said, "At Cetrom, we pride
ourselves on exceeding our clients' expectations and guaranteeing
complete satisfaction for every service we provide. As a premier,
end-to-end Cloud Computing provider, we are committed to making sure our
clients never have to worry about, maintain or even think about their IT
resources. I am thrilled to see the results of this survey reflect the
success of our efforts and am eager to continue to deliver on our
dedication to excellence."
For over a decae, Cetrom's pioneering white-glove approach to customer
service-coupled with its unrivaled Cloud Computing solutions-has
resulted in a near 100 percent customer
retention rate.
The Microsoft Partner survey is administered by TNS,
one of the world's largest market research companies for surveying and
measuring customer satisfaction. The survey helps Microsoft Partners
better meet customers' needs through the analysis of the data collected.
About Cetrom Information Technology, Inc.
Cetrom Information Technology, Inc. (Cetrom) is a leading provider of
comprehensive, Cloud Computing solutions for global SMBs. Founded in
2001, Cetrom offers high-availability, enterprise-class Cloud Computing
solutions with more than 150 diverse Software-as-a-Service (SaaS (News - Alert))
applications, including customer relationship management (CRM),
accounting, Microsoft Office, Microsoft Exchange, graphics design,
mobile workforce support and virtualized custom applications.
Headquartered in Vienna, Va., with offices and SAS (News - Alert) 70-compliant data
centers across the United States, Cetrom is a Microsoft Partner with
multiple Gold competencies, a Blackberry Alliance Program member and a
partner of leading technology providers such as Citrix, Dell, EMC (News - Alert)2,
Lenovo and CenturyLink (formerly Qwest). For more information, visit www.cetrom.net,
call 866-9CETROM (866-923-8766) or join the conversation on LinkedIn,
Twitter,
Facebook
or Google+.
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