Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Air Products' EXTREMA(R) STO Precursors Improve Deposition of High-k Films

[June 22, 2010]

Air Products' EXTREMA(R) STO Precursors Improve Deposition of High-k Films

LEHIGH VALLEY, Pa., June 22, 2010 /PRNewswire via COMTEX/ -- The rapid evolution from cell phones to smart phones and mobile computing, use of netbooks, and more powerful personal computers is continuing to drive demand for Dynamic Random Access Memory (DRAM). As DRAM performance can no longer be advanced solely by reducing feature size, integrated circuit manufacturers are now faced with the challenge of integrating materials with extremely high dielectric constants such as Strontium Titanium Oxide (STO). This allows the memory element to be shrunk and enables increasing amounts of data to be stored on each chip.


Earlier today, at the AVS 10th International Conference on Atomic Layer Deposition in Seoul, South Korea, Air Products (NYSE: APD) presented a paper entitled: Control of Strontium Titanate Films for Next Generation DRAM. The presentation was delivered by Dr. Laura Matz, technical manager for Advanced Memory Materials at Air Products. During the conference, Air Products also presented contributions describing the design of new Strontium and Titanium precursors, and the development of manufacturable delivery methods.

Air Products' EXTREMA(R) STO Precursors have been evaluated within integrated capacitor structures and are able to achieve the target dielectric constants needed for 2x nm and further technology nodes. "By electrically testing the films deposited from Air Products Sr and Ti precursors, we were able to prove that our precursors are viable for the next generation of DRAM based on key electrical metrics," said Dr. Matz. "When designing new precursors, it is important to understand the interplay between the structure of a precursor and its performance in depositing an acceptable thin film. Our strong synthetic team is constantly working to optimize precursor chemical structures to assure acceptable volatility and deposition performance within the process reactor." As part of the deposition process, Sr and Ti precursors are evaporated from either the solid or liquid phase and delivered in the gas phase to the deposition chamber. "Typically metalorganic precursors can be very challenging to deliver reliably. As part of our high-k precursor development program, we have established a test platform that enables us to study all aspects of chemical delivery in detail," said Matz. "We are committed to providing products that address the challenges our customers face in developing this next generation of DRAM capacitors." To hear Dr. Matz's presentation, please go to: www.airproducts.com/markets/Electronics/elearning_center/videos/100618_EXTREMA/msm.htm For more information on the EXTREMA(R) STO and GST precursors, please visit: www.airproducts.com/Electronics/Technologies/High-K.htm Air Products (NYSE: APD) serves customers in industrial, energy, technology and healthcare markets worldwide with a unique portfolio of atmospheric gases, process and specialty gases, performance materials, and equipment and services. Founded in 1940, Air Products has built leading positions in key growth markets such as semiconductor materials, refinery hydrogen, home healthcare services, natural gas liquefaction, and advanced coatings and adhesives. The company is recognized for its innovative culture, operational excellence and commitment to safety and the environment. In fiscal 2009, Air Products had revenues of $8.3 billion, operations in over 40 countries, and 18,900 employees around the globe. For more information, visit www.airproducts.com.

***NOTE: This release may contain forward-looking statements. Actual results could vary materially, due to changes in current expectations.

SOURCE Air Products

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos