Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  GMinutes Wins 2010 American Technology Award for Best of Cloud Computing/SaaS Product

[June 17, 2010]

GMinutes Wins 2010 American Technology Award for Best of Cloud Computing/SaaS Product

SANTA CLARA, CA, Jun 17, 2010 (MARKETWIRE via COMTEX) -- GMinutes, created by Moobila, the one-stop-shop paperless meeting minutes management solution, has been recognized with American Technology's ("The Termans") Award for best Cloud Computing/Software as a Service product by the TechAmerica Foundation. The announcement was made on June 16th at the premier Technology and Government Dinner in Washington, DC.


The Awards Event brings hundreds of industry, congressional and government leaders together at one venue to celebrate the partnership between industry and government. The American Technology Awards Reception grants the "Best Of" awards that recognize all technology products and services for the technology industry; the nominations for "The Termans" are vetted by industry experts and technology companies. These awards have been named after Frederick Terman, who is widely credited as being the father of Silicon Valley.

The GMinutes product was selected the winner from more than 35 submissions in the Cloud Computing/SaaS category.

"GMinutes works hard to provide its customers best-in-class cloud computing solutions," said Jauher Zaidi, Chairman and CEO of Moobila.

"It is an honor to be recognized by the TechAmerica Foundation and panel of industry technology experts for the value and innovation as the best-of, most reliable, secure and environmentally conscious product." More information and a detailed list of categories and winners can be found at http://www.techamericafoundation.org/thetermans.

TechAmerica Foundation TechAmerica Foundation educates industry executives, policymakers, and opinion leaders on the promise of technological innovation to advance prosperity, security, and the general welfare. Launched in 1981, the foundation is a 501(c)(3) non-profit, non-partisan affiliate of TechAmerica, the leading voice and resource for the U.S. technology industry. It disseminates award-winning industry, policy, and market research covering topics such as U.S. competitiveness in a global economy, innovation in government, and other areas of national interest.

The foundation also organizes conferences and seminars to explore pertinent issues with government and industry representatives and to share the foundation's findings.

About GMinutes GMinutes is the one-stop-shop paperless meeting minutes management solution to make meetings productive. This efficient, paperless meeting minutes management tool offers users the ability to access, write and read meeting minutes, track action items and provide real-time status updates securely from any desktop and/or mobile device. Please visit us at http://gminutes.com.

About Moobila Moobila develops and markets custom cloud computing applications for iPhone, iPad and GMinutes, the green cloud computing application. Staffed by more than 20 fulltime software engineers and creative designers, the company has created broadly adopted apps such as iPicEd for iPhone, iPicolo, iPicTweety, iFlipMeasure, Linkefy, iFacevideo, iSpyTweety, iFoto Editor for iPad, IpicEd for iPad and GMinutes. In addition to these popular products, the company provides consulting advice and engineering services to individuals, businesses and organizations with ideas for an app but who lack the resources to create the apps. For more information, please visit us at http://www.moobila.com.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=1286340 Susan Cain Cain Communications 503-538-2747 Email Contact SOURCE: GMinutes http://www2.marketwire.com/mw/emailprcntct?id=276845C6BA609AC0

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos