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Cloud Call Center Community Featured Article

TMCNet: Ensim Announces Immediate Availability of Advanced Enterprise Version of Ensim Unify OCS Manager

[April 13, 2010]

Ensim Announces Immediate Availability of Advanced Enterprise Version of Ensim Unify OCS Manager

SANTA CLARA, CA, Apr 13, 2010 (MARKETWIRE via COMTEX) -- Ensim Corporation, the leading provider of fine-grain user provisioning and change management software, today announced the immediate availability of the latest version of Ensim Unify Enterprise Edition OCS Manager. Ensim Unify OCS Manager continues to break new ground by enabling medium and large organizations to automate their security and compliance policies down to the feature level within Microsoft Office Communication Server (OCS).


The explosive growth of OCS poses significant security and compliance challenges, including support for complex IT policies, such as multiple provisioning workflows for different types of employees in regulated environments. Additional capabilities addressed by OCS Manager include multi-level help desk support and the ability to minimize the burden on IT caused by manual or scripted update processes.

Ensim Unify OCS Manager delivers a provisioning and management solution that integrates with a customer's existing directory infrastructure and provisioning policies and supports multiple provisioning workflows, while automating hundreds of daily updates.

Its delegated administration model enables end-user self-service based on IT policy while offering full audit and reporting for these processes. In addition, Ensim's OCS Manager provides the needed fine-grain control at the feature level to fully automate enforcement of compliance policy while insulating organizations from the need to make changes to their legacy systems with each new OCS release.

As a testament to the power of this approach, Ensim Unify OCS Manager is currently being used to manage one of the largest and most complex OCS deployments in North America. Serving the needs of over 160,000 users, with its proven role-based delegation engine, Ensim Unify provides the highest degree of control over OCS features including VOIP telephony and works with existing ID management solutions to allow organizations to take full advantage of all the new OCS 2007 features.

OCS Manager Version 2.5 includes new features such as: -- Provisioning Policy & Template Enhancements -- Administrators can choose to set a global policy or have it controlled for each user or group of users. Additionally, several new policies have been added for automatic generation of SIP addresses for accounts, and de-provisioning policies have been added to automatically disable all communicator access for terminated accounts.

-- Faster Enterprise Voice Deployment -- Built-in telephone number provisioning templates can be configured to read the telephone number for existing data in corporate directories or allocate a number from an existing number inventory management system.

-- Group Chat Administration -- Adds a comprehensive web-based group chat administration tool that enables administrators to easily manage and control their entire group chat infrastructure.

-- Contact List Management -- Administrators can now create contact list templates with pre-populated contacts. Templates can be configured in provisioning policies to seed the contact list during the on-boarding process of new user accounts. Additionally, self-service operations have been added to the management for export/import of contact list.

"Manually provisioning users and managing access to the full range of OCS features while strictly adhering to IT compliance and security policy is a complicated and expensive undertaking," said Scott Young, vice president of marketing and product management at Ensim Corporation. "Ensim OCS Manager enables businesses to realize the promise of unified communications without the headache of increased IT overhead. With the new features we've incorporated in OCS Manager 2.5, our customers will be able to navigate the complexities of OCS deployment with even greater ease." Availability Ensim Unify Enterprise Edition OCS Manager 2.5 is available immediately from Ensim and its resellers worldwide. For additional information, please visit http://www.ensim.com/products/ensim_unify/OCS or call 1-877-MY-ENSIM or 1-408-496-3700 from outside North America.

About Ensim Corporation Founded in 1998, Ensim Corporation is the leading provider of user provisioning and access management software. Ensim products are used by service providers and enterprises worldwide to accelerate and enable deployment of integrated solutions, simplify and automate secure management of complex environments, and increase user and IT productivity. Ensim has over two million users under management and is Microsoft Gold Certified. For more information, visit www.ensim.com or contact Ensim at 1-877-693-6746 or 1-408-496-3700 outside the United States.

Ensim and the Ensim logo are registered trademarks of Ensim. All trademarks or registered trademarks contained herein are the property of their respective owners.

Ensim PR Contacts: Bree Clidence or Jordan Devita SVM Public Relations 760-754-7025 or 401-490-9700 Email Contact or Email Contact SOURCE: Ensim Corporation http://www2.marketwire.com/mw/emailprcntct?id=060203BC35BD8860 http://www2.marketwire.com/mw/emailprcntct?id=582D3E5ABAE268FB

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