Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Public Safety Minister Vic Toews Announces Funding to Protect Communities Targeted by Hate Crime in Edmonton

[March 12, 2010]

Public Safety Minister Vic Toews Announces Funding to Protect Communities Targeted by Hate Crime in Edmonton

EDMONTON, ALBERTA, Mar 12, 2010 (Marketwire via COMTEX) -- The Honourable Vic Toews, Minister of Public Safety, today announced funding support for security infrastructure enhancements for eight community organizations in Edmonton. The organizations are receiving federal support from the Communities at Risk: Security Infrastructure Pilot (SIP) Program.


"Our Government is committed to building stronger and safer communities," said Minister Toews. "The unfortunate reality is that Canada is not immune from violent acts that target individuals or groups based on their race, culture, religion or identity. Hate-motivated crime often leaves more than just physical damage; it can put entire communities into a state of fear and anxiety. The funding announced today will allow these organizations to create a more secure environment for their members." The Communities at Risk: Security Infrastructure Pilot (SIP) Program provides funding for security enhancements for not-for-profit community centres, provincially recognized educational institutions, and places of worship linked to a community with a demonstrated history of being victimized by hate-motivated crime.

Eligible costs include: -- security assessments (not to exceed 25% of total project costs); -- security equipment and hardware, such as alarm systems, closed-circuit televisions, digital video recorders, fences, gates, lighting, intercom systems; -- minor construction costs related to the project, such as contractor fees, labour, equipment rental, installation fees; and, -- training costs directly related to the new security infrastructure.

The SIP Program was created in 2007 and is a $3 million, three-year pilot program administered by Public Safety Canada. The SIP Program has provided funding to 101 organizations across Canada.

For more information about organizations receiving funding, see Backgrounder(http://www.publicsafety.gc.ca/media/nr/2010/nr20100312-1-eng.aspx) For more information about the SIP Program, please visit www.publicsafety.gc.ca.

SOURCE: Public Safety Canada Public Safety Canada Media Relations 613-991-0657

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos