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Cloud Call Center Community Featured Article

TMCNet: Eagle Business Solutions Announces New ‘Solid Cloud' Offering Based on Pillar Axiom

[January 19, 2010]

Eagle Business Solutions Announces New ‘Solid Cloud' Offering Based on Pillar Axiom

SAN JOSE, Calif. or CLEARWATER, Fla. --(Business Wire)-- Eagle Business Solutions introduced today a cloud-based solution that combines the highly-efficient Pillar Axiom storage system with Oracle (News - Alert) database technology for virtualized application hosting, business continuity and disaster recovery. As part of this service, Eagle's customers benefit from a tightly integrated and professionally managed environment for high-performance and scalability that's optimized for Cloud Computing.


"Cloud computing offers our customers new business opportunities, but it also brings about new challenges that can be overwhelming and costly," said Richard Wood, COO, Eagle Business Solutions. "Our customers want to take advantage of the added flexibility that the Cloud offers, but they also need to effectively manage their costs and resources, not to mention make sure they don't lose Quality of Service (QoS). By partnering with Pillar, we're able to provide the business agility that gives a competitive edge. By outsourcing to the Eagle solid cloud, our customers are free to focus on running their business, not becoming IT experts, while helping them to have the most efficient system on the market." "Eagle's ‘Solid Cloud' offers the best of ‘today's' Cloud with the disciplined Best Practices inherit in administrating traditional ASP solutions. The result is a dependable but flexible platform that our customers must have in order to make any serious move to Cloud computing," said Chuck Egerter, President, Eagle Business Solutions. "The ‘Solid Cloud' is the key differentiator that provides the SLAs, managed services, redundancy and dependability of a mature ASP/SaaS (News - Alert) provider without limiting the customer to just one specialized application. The ‘Solid Cloud' is shifty enough to take the shape each customer needs of it, but solid enough to support the expectations that come with business critical applications. The power of Eagle's ‘Solid Cloud' is made possible through technologies from Oracle and Pillar, combined with Eagle's managed services." According to the 2010 Preview-Cloud Computing report by The 451 Group (News - Alert), clouds are multiplying with more private clouds on the horizon. With that comes the necessity for cloud suppliers to differentiate themselves very clearly. Suppliers should try to differentiate around end user requirements including security, infrastructure, bandwidth, efficiency and strong uptime and SLAs.

Eagle is setting a performance standard for other cloud providers. The company's Oracle/Pillar combination will employ the industry's best QoS for specific performance guarantees.

Pillar guarantees certain levels of performance, utilization and per system availability which make it the right partner for Eagle Business solutions as it embarks on its cloud strategy. The performance/utilization guarantees are tied together because Pillar believes those two factors are dependent on each other. High utilization rates without adequate performance levels don't benefit customers and their business needs, which is why the Axiom can sustain utilization rates above 80 percent without any negative impact to performance.

"With Eagle's new solution for our Oracle based application, we can count on the fact that our data is safer than ever, downtime will be nearly eliminated, and that our system will run at a guaranteed level of performance. With a growing business like ours, it is critical for us to have the right technology partners enabling that growth. Eagle Business Solutions is that partner to us, and we are very excited about the transition to Pillar's Axiom," said Nate Ogden, Ogden Benefit Administrators, Inc.

"Pillar's highly-scalable and easily-provisioned storage for virtualized environments make it an ideal infrastructure component in cloud computing services," said Bob Maness, Vice President, Worldwide Marketing and Channel Sales, Pillar Data Systems. "Eagle recognized those traits and is eager to make its customers the beneficiaries of a better business environment." About Eagle Business Solutions Eagle Business Solutions was founded in 2003 to provide expert consulting and Database services to the Oracle based community with the utmost integrity and customer service. For several years Eagle built upon that foundation to become a go-to consulting partner in the Oracle space. Given the tight dependency high-performance databases have on Enterprise class storage, and given Pillar's revolutionary approach to Quality of Service, it was natural for Eagle to join up with Pillar in 2008. Eagle continues to build and grow on technology and services, including the innovative Solid Cloud.

Eagle Business Solutions is headquartered at 19321 US HWY 19 North, Suite 404, Clearwater, FL 33764. http://www.eaglebusinesssolutions.com About Pillar Data Systems Founded in 2001, Pillar Data Systems develops Application-Aware (News - Alert) Storage systems for midsize and enterprise organizations. With the highest utilization rates in the storage industry, the Pillar Axiom solution is the most efficient storage system on the market today. The Pillar Axiom cuts administrative time and total cost of ownership by more than 50 percent as well as provides the only storage system that can differentiate services based on application priority. Designed from the ground up as the only true Application-Aware Storage system, the Pillar Axiom allows users to match multiple application characteristics to the appropriate service levels within a single storage platform. Pillar Data Systems is privately funded by Tako Ventures, LLC, the venture arm of Larry Ellison (News - Alert).

The company is headquartered at 2840 Junction Avenue, San Jose, California 95134. The company can be reached on the Web at http://www.pillardata.com, by phone at 408-503-4000 or by email at sales@pillardata.com.

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