Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Farmington children's museum carries on scientific legacy

[December 27, 2009]

Farmington children's museum carries on scientific legacy

FARMINGTON, Dec 27, 2009 (The Daily Times - McClatchy-Tribune Information Services via COMTEX) -- Something that started 400 years ago continued Saturday at the E3 Children's Museum and Science Center in Farmington: learning about the solar system.


The museum played host to a variety of interactive and educational programs to celebrate the International year of Astronomy 2009 and the 400th anniversary of Galileo's use of the telescope.

Children of all ages stopped by the museum to participate.

"Space seems to be an exhibit the community loves," said Kelly Hile, an educational specialist at the museum.

Programs like the International Year of Astronomy 2009 help raise interest about astronomy and the solar system and increase awareness in smaller facilities such as the E3 Children's Museum and Science Center.

Program facilitators pull interactive games and other educational tools from the Astronomical Society's Web site, http://astrosociety.org.

The interactive activities enable staff to do more programming about space.

"What's great about the online community around all these projects is the discussion about how well they went," Hile said.

One activity, the Habitability Game, taught participants how close planets need to be to the sun to sustain life.

Participants used Play-Doh in another game to learn about the volume of the planets in the solar system.

"I thought Earth would be bigger than it is compared to Jupiter," said Mistery Miller, who is a volunteer at the museum.

Miller, 11, and Mary Coleman, 11, are members of Girl Scout Troop 1575. The two are completing their Astronomy Badge.

"It was really cool," Coleman said. "I knew they were really big but when you see it to scale, you realize how big they are and how small we are." Another participant, Kaleb Twilley, 11, also was surprised to see the planets.

The activity elicited a discussion among the kids about Pluto and whether there are more planets.

Hile picked up one of the Play-Doh balls, which represented Jupiter, the Gas Giant and explained that scientists were able to see other planets similar to Jupiter orbiting around other suns.

"There are other suns?" Twilley said.

For more information visit www.astrosociety.org or http://bit.ly/crwr Elizabeth Piazza: epiazza@daily-times.com If you go The E3 Children's Museum and Science Center, located at 302 N. Orchard Ave., in Farmington will be holding special programs throughout the week. For more information call (505) 599-1425.

To see more of The Daily Times, or to subscribe to the newspaper, go to http://www.daily-times.com. Copyright (c) 2009, The Daily Times, Farmington, N.M. Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos