Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Promethean whiteboards offer interactive options for Wellsville

[December 19, 2009]

Promethean whiteboards offer interactive options for Wellsville

WELLSVILLE, Dec 19, 2009 (The Ottawa Herald - McClatchy-Tribune Information Services via COMTEX) -- They are more than just computer projectors, Shannon Hassler says.

Hassler, who teaches middle school and high school Spanish in the Wellsville School District, says the districts new Promethean interactive whiteboards can be used to manipulate items on the computer. To edit documents. To highlight material on a Web site. To take still pictures of a screen.


"It's so universal and flexible to your needs," Hassler said.

The district installed 10 of the boards, at a cost of about $4,000 apiece, in early November as part of the district's technology plan.

Ryan Dalton, technology director for the district, said the boards are interactive, immersive learning tools.

"They work with the teacher's PC and allow teachers and students to annotate just like on a regular whiteboard," Dalton said. "However, their capabilities go far beyond simple annotation. They are used for inactively quizzing students, presenting interactive flip charts similar to PowerPoint presentations, interacting with Web content, etc." In his classroom, John Dowling, uses the boards to display videos, demonstrate examples and show off student work.

Dowling, who teaches math, physics and computer programing at Wellsville High School, said the boards expose students to technology they will use in college or at work.

"The boards allow me to prepare lessons that use current technology," he said. "Also, they allow me to save these lessons for students who might have missed class. I can allow them to view these lessons later when they return." Hassler uses the boards in her classroom to view presentations, show video, play vocabulary and matching games and view Web sites.

"The students love the boards," she said. "They enjoy watching it. They like that they can save their work. They like the student response system that comes with it." In addition, Hassler said students enjoy being able to move items around and manipulate them on the screen.

"It makes learning more exciting for the kids," she said. "It keeps kids engaged and uses a medium that they enjoy." Hassler said typically her students are used to using computer screens and TVs, so the board is more appealing than an old projector.

"It's hard to describe the ways I use it because it is used in so many different ways," she said.

Join the Wellsville area social network.

------ To see more of The Ottawa Herald or to subscribe to the newspaper, go to http://www.ottawaherald.com Copyright (c) 2009, The Ottawa Herald, Kan.

Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos