Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Decorate with cute holiday trees, or give them as a gift

[December 19, 2009]

Decorate with cute holiday trees, or give them as a gift

Dec 19, 2009 (St. Louis Post-Dispatch - McClatchy-Tribune Information Services via COMTEX) -- From ornaments to Advent calendars, Craft Mom Julia Sandvoss of south St. Louis County has been helping us make our holidays a little brighter with some clever crafts. Today, in the last installment of the series this year, Julia shows us how to make a trio of holiday trees.


"Every year I add trees to our house; I change them out as our decor changes. This size (about 12 inches tall) fits in any space." They also make a great gift. "They are easy to make, too." SUPPLIES Basic Grey Eskimo Kisses papers (available at scrapbook.com) Making Memories shimmer flourish chipboard Making Memories Slice die-cut machine Making Memories mistletoe cartridge Bo Bunny Buttons and Pink Tutu double dot ribbon Clear buttons DMC floss Plaid Folkart Paints -- winter white, Jamaican sea and white Terra cotta flower pots Wood dowels White fleece felt Colorbox chalk inks (available at Michael's) Straight pins, decorative pearl pins Styrofoam cone shapes and block Snow Hot glue gun RIBBON TREE Step 1 -- Secure it with a pink ribbon at the top then tightly wrap the tree working down to the base. Pin at the base. If you wrap it tightly enough, it will not move.

Step 2 -- Next select buttons that coordinate, and pin randomly on and around tree using pearl pins.

Step 3 -- For the base, paint the pot in the aqua color. Allow to dry. Then apply a light layer of both white and winter white, lightly brushing on so that the aqua can still be seen through. Paint the wooden dowels to match as well.

Step 4 -- Cut a piece from the Styrofoam block to fit into the pot. Make sure it fits well.

Step 5 -- Next cut a circle from the white felt. Cut a small slit in the center. Add to pot covering Styrofoam.

Step 6 -- Add wood dowel to tree, place tree into pot. Secure with hot glue if needed.

Step 7 -- Cut a paper strip, curling the end around a pencil, ink edges and add to top of pot. Finish off with some snow.

PAPER TREE Step 1 -- Select papers of your choice. Then cut paper strips that measure 1 inch wide by 2 to 4 inches in length. Longer pieces are perfect for the bottom.

Step 2 -- Starting at the base of the Styrofoam tree, use straight pins to pin the paper strips around the tree, working your way up to the top. You can use all one paper, color ... your choice! Step 3 -- Repeat steps 4-7 from above, omitting snow if you keep the tree short.

SPARKLE TREE Step 1 -- Start by wrapping the Styrofoam tree with a piece of white felt. Next find a helper to assist in tying the DMC floss onto the clear buttons. Trim the ties so they're not too long.

Step 2 -- For the snowflakes use a die-cut machine or handcut them.

Step 3 -- Pin the snowflakes and buttons around tree, overlapping and layering as you like. Use pearl pins for added interest.

Step 4 -- Hot-glue the shimmer chipboard pieces over the top of the snowflakes and buttons. Add one to the top of the tree.

Step 5 -- Repeat steps 4-7 from above.

To see more of the St. Louis Post-Dispatch, or to subscribe to the newspaper, go to http://www.stltoday.com. Copyright (c) 2009, St. Louis Post-Dispatch Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos