Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  SiPort Announces First Automotive Shipment for SP1010 HD Radio Receiver

[December 09, 2009]

SiPort Announces First Automotive Shipment for SP1010 HD Radio Receiver

SANTA CLARA, Calif. --(Business Wire)-- SiPort Inc., the world's leading supplier of integrated circuits to HD Radio's consumer electronic and portable markets, announced today the company's first application in the automotive aftermarket. Using SiPort's high performance SP1010 transceiver, automotive electronics supplier Dual Electronics has introduced the XHD6430, a new in-dash receiver offering HD Radio capability.


"Entrance into the automotive aftermarket marks a major milestone for SiPort because a large percentage of radio users listen while they drive," noted Aiman Kabakibo, CEO and founder of SiPort. "By leveraging the performance and features of our SP1010 receiver, Dual Electronics is bringing the highly attractive advantages of HD Radio to the customer base at an excellent form factor and price point." HD Radio is a free over-the-air digital broadcast from radio stations transmitted in conjunction with analog signals. This new technology enables stations to simulcast both digital and analog audio within the same channel as well as add an exciting array of data services such as searchable content by genre; pause, rewind and play functionality; the tagging of a song for future online purchase; and digital data services.

Dual's XHD6430 is a Bluetooth-ready, in-dash receiver with a built-in HD RadioTM tuner featuring iTunes tagging from a dedicated Tag button and direct USB control for iPod® playback. The receiver offers 200 watts peak power (50 watts x 4) and is CD/MP3/WMA compatible.

"HD Radio offers some of the most exciting new features in the automotive entertainment market today," said Robb Groner, Vice President, Product Development, Dual Electronics Corp. "By using compact SiPort's SP1010 receiver, our XHD6430 radio receiver can deliver static-free, digital quality sound, support multicast channels and provide convenience to the customer to buy songs they like through the iTunes tagging functionality at a highly attractive price point." High Performance Receiver SiPort's audio/data broadcast receivers provide the high-performance, low power, small form factor, and affordable price that enable OEMs/ODMs to deliver on-the-go access to free-to-air and subscription broadcast audio and data services in Handsets, MP3 players, PND and Automotive markets.

The SiPort SP1010 CMOS receiver supports both analog and digital broadcast standards. Recently the company announced that its receiver was used by Microsoft (News - Alert) in its popular Zune HD media player to deliver HD RadioTM capabilities. Early analysis estimates that SiPort's SP1010 has captured up to half of the HD Radio IC market.

Growing Automotive Market Dual Electronics, based in Heathrow, Florida, is a subsidiary of Namsung America, Inc. The company sells a wide variety of mobile and marine electronics subsystems and was one of the first automotive aftermarket suppliers to offer integrated HD Radio capability in its mobile entertainment systems.

About SiPort: SiPort is a venture backed fabless semiconductor company developing mixed signal RF and digital baseband wireless receiver chips supporting multiple Digital Broadcast Standards. SiPort's innovations in algorithms, architecture, and design are the foundation for breakthrough solutions that enable the delivery of mobile broadcast audio and data services on Personal Navigation Devices (PNDs), automotive navigation systems, Personal Media Players (PMPs) and other consumer electronics platforms.

The SiPort team has an enviable track record designing complex RF and mixed-signal circuits that leapfrog current performance metrics and deliver the best broadcast performance per milliWatt. The team is focused on enabling ubiquitous delivery of mobile digital broadcast media to all handheld media platforms at attractive price points and form factors.

SiPort is privately held and venture funded. Its investors are Intel (News - Alert) Capital, LightSpeed Ventures, Morgenthaler Ventures, and New Venture Partners.

For more information about the company and its products please visit www.siport.com Editor's Note: HD RadioTM, HD Radio ReadyTM are registered trademarks of iBiquity Digital Corp.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos