Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  INFINITT Earns No. 1 Ranking for Community PACS in 2009 KLAS Report

[November 30, 2009]

INFINITT Earns No. 1 Ranking for Community PACS in 2009 KLAS Report

PHILLIPSBURG, NJ, Nov 30, 2009 (MARKETWIRE via COMTEX) -- INFINITT North America, a technology leader in web-based image and information management solutions, announced today that its radiology Picture Archiving and Communication Systems (PACS) has been recognized by KLAS with a No. 1 ranking for the Community Hospital Market in the "The New PACS Market: From Gold Rush to Replacement." KLAS, an independent research firm specializing in monitoring and reporting performance of healthcare information technology vendors, helps providers make informed decisions by offering detailed evaluations of vendor performance.


INFINITT earned top marks overall in the Business Indicator category, and in Delivery of New Technology, a subset in the Technology Indicator category. Moreover, 100% of respondents rated INFINITT as 'Best or One of the Best Vendors' they've worked with; 100% said they would buy again; and 100% said they would recommend INFINITT to a peer or friend.

David Smarro, Chief Executive Officer, said, "INFINITT is honored to have been recognized by KLAS in this way -- it validates our commitment to our customers and technology leadership. We are dedicated to providing a superior customer relationship with the highest caliber of support, and to continually refresh our technology offerings so that customers get the greatest value for their investment throughout the product life cycle. It is gratifying to know these priorities have resulted in such a high level of customer satisfaction." INFINITT North America has recently expanded from its single-database RIS/PACS solution into Cardiology PACS, Digital Mammography PACS and Advanced Visualization solutions for specialized applications such as 3D Cardiac Imaging, CT Colonoscopy, Fusion Imaging, 3D Lung Solution and Dental Imaging. The single-database architecture streamlines the IT environment and significantly improves workflow.

"INFINITT develops all of its interfaces, gateways and data migration tools in-house, creating a simplified, more harmonious process. With fewer databases and fewer interfaces," says Smarro, "there's less that can go wrong." About INFINITT INFINITT North America is a leading developer of imaging and information management technologies for healthcare. Headquartered in Phillipsburg, New Jersey, INFINITT is dedicated to improving the workflow of medical & dental images and patient data in physician practices, hospitals and outpatient centers. INFINITT's proven software is used in more than 1600 healthcare installations in 25 countries. To learn more about INFINITT North America, please visit our website at www.infinittna.com.

INFINITT PACS, INFINITT RIS, INFINITT 3D and INFINITT Smart-NET are registered trademarks. All rights reserved.

To learn more about the KLAS methodology, click: https://www.KLASresearch.com/ To learn more about the KLAS 2009 "The New PACS Market: From Gold Rush to Replacement," go to: http://www.KLASresearch.com/reports Copyright2009 KLAS Enterprises, LLC. All rights reserved.

Contact: Deborah Reed Marketing Manager INFINITT North America (908) 387-6960 X 118 marketing@infinittna.com SOURCE: INFINITT North America mailto:marketing@infinittna.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos