Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  BRIEF: Gilat wins Peru deal: Telefonica companies have deployed Gilat VSAT networks across Latin America since 1997.

[November 26, 2009]

BRIEF: Gilat wins Peru deal: Telefonica companies have deployed Gilat VSAT networks across Latin America since 1997.

Nov 26, 2009 (Globes - McClatchy-Tribune Information Services via COMTEX) -- Gilat Satellite Networks Ltd. (Nasdaq: GILT; TASE: GILT) has won a contract in Peru to deploy a Gilat SkyEdge II broadband satellite communications network. Telefonica del Peru SA will use the network at more than 3,500 rural sites nationwide. Gilat did not disclose the value of the deal.


As part of Telefonica del Peru's Universal Service Obligation, the SkyEdge II VSAT network will deliver broadband Internet and VoIP telephony services to remote areas of Peru, providing from e-mail, fast web searches, streaming video content, e-commerce, and research.

Telefonica del Peru is a unit of Telefonica SA's (NYSE; IBEX:TEF; LSE:TDE) subsidiary Telefonica Latinoamerica SA. Telefonica companies have deployed Gilat VSAT networks across Latin America since 1997.

Gilat regional VP Russell Ribeiro said, "We are pleased to once again partner with one of Latin America's leading telcos to help improve the lives of rural consumers and help drive the development of businesses throughout the country." Gilat's share closed at $4.47 on Nasdaq yesterday, giving a market cap of $179 million. The share fell 2.9 percent by midday today on the TASE to NIS 16.47.

To see more of the Globes or to subscribe to the newspaper, go to http://www.globes-online.com. Copyright (c) 2009, Globes, Tel Aviv, Israel Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos