Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Trading Overview for Sonus Networks Inc. Issued by BeaconEquity.com

[November 13, 2009]

Trading Overview for Sonus Networks Inc. Issued by BeaconEquity.com

(GlobeNewswire Via Acquire Media NewsEdge) DALLAS, Nov. 13, 2009 (GLOBE NEWSWIRE) -- BeaconEquity.com announces an investment report featuring Sonus Networks Inc. (Nasdaq:SONS). The report includes financial and investment analysis, analyst consensus, and pertinent industry information you need to know to make an educated investment decision.


The investment report on Sonus Networks Inc. (Nasdaq:SONS) should be of particular interest to comparable technology providers: Alcatel-Lucent (NYSE:ALU), Cisco Systems (Nasdaq:CSCO), QUALCOMM Inc. (Nasdaq:QCOM) and Nokia Corp. (NYSE:NOK).

The report is available at: http://www.beaconequity.com/i/SONS Get our alerts BEFORE the rest of the market. Follow us on Twitter: http://twitter.com/BeaconEquity In the report, the analyst notes: Sonus Networks Inc. (SONS) is a provider of voice infrastructure solutions for wireline and wireless service providers. Its products are a generation of carrier-class infrastructure equipment and software that enables voice services to be delivered over Internet protocol (IP) packet-based networks.

In the report, the analyst notes: "SONS this October announced that HyperCube has selected SONS to build the new infrastructure that will manage the growing volume of IP voice traffic on HyperCube's network. HyperCube, whose customers include the nation's largest wireless and wireline network operators, is preparing for an increase in IP voice traffic across its network. The SONS based network deployment is initially designed for secure IP-peering, session control and media management of IP traffic across the HyperCube network and as a gateway into HyperCube's existing long distance core network.

"SONS announced in October that the board of directors has appointed Kumar Vishwanathan as vice president of engineering and chief architect, to further advance the company's leading research and development initiatives. The announcement is the latest in an ongoing series of significant investments by SONS, designed to accelerate innovation and enhance the Company's ability to deliver breakthrough technology and solutions." To read the entire report visit: http://www.beaconequity.com/i/SONS See what investors are saying about these stocks at: http://www.stockhideout.com/ BeaconEquity.com is one of the industry's largest small-cap report providers striving to provide a balanced view of many promising small-cap companies that would otherwise fall under the radar of the typical Wall Street investor. We provide investors with an excellent first step in research by providing daily trading ideas, and consolidating the public information available on them. For more information on Beacon Research, please visit http://www.BeaconEquity.com Beacon Equity Disclosure DO NOT BASE ANY INVESTMENT DECISION UPON ANY MATERIALS FOUND ON THIS REPORT. We are not registered as a securities broker-dealer or an investment adviser either with the U.S. Securities and Exchange Commission (the "SEC") or with any state securities regulatory authority. We are neither licensed nor qualified to provide investment advice. Beacon Equity Research nor its affiliates have a beneficial interest in the mentioned company; nor have they received compensation of any kind for any of the companies listed in this communication. The information contained in our report is not an offer to buy or sell securities. We distribute opinions, comments and information free of charge exclusively to individuals who wish to receive them.

CONTACT: Beacon Equity Research Jeff Bishop (469)-252-3505 press@beaconequity.com 2009 GlobeNewswire, Inc.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos