Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Fremont campus may be America's Favorite School

[November 01, 2009]

Fremont campus may be America's Favorite School

FREMONT, Nov 01, 2009 (The Argus - McClatchy-Tribune Information Services via COMTEX) -- Irvington High School is in the lead for the title of "America's Favorite School," with one week left in the online competition.

In addition to bragging rights, the school that nabs the most votes will win $20,000. The next four schools will win $1,000 to $5,000.

"Twenty thousand dollars is probably a quarter to one-third of the total that I get to run the school with," Principal Pete Murchison said.

As of late Friday, the Fremont campus led the field with 5,775 votes -- 1,385 votes more than the next school. But students and staff at Irvington said they are not taking anything for granted and are continuing to encourage the community to vote.


Three of the top five campuses in the running are large schools in New York, where there are potentially millions of voters, they said.

"We all know that New York's education budget is in a much better situation than (ours)," Alex Wang, a junior at Irvington, said at a recent school board meeting. He entered his school in the competition.

In addition to the school winning $20,000, the top 20 people who recruit the most "friends" to vote will win a $50 Target gift certificate. Clint Johns, a teacher at Irvington, was in second place Friday.

Individuals may cast a ballot only once. Voters are asked provide a brief explanation why a particular school is his or her favorite campus.

The eight-week contest is sponsored by Care2 and GreatSchools. Care2 is an online community of advocates for healthy and green living, human rights and children and animal welfare. GreatSchools is a nonprofit where individuals can rate and review schools nationwide or submit questions or advice about parenting.

If Irvington is named America's Favorite School, it would not be the first time the campus has won a major online competition.

Last spring, it was named America's Greenest School and received a $200,000 hybrid school bus.

To vote for a school, log on to www.care2.com/schoolcontest.

To see more of The Argus or to subscribe to the newspaper, go to http://www.insidebayarea.com/argus/. Copyright (c) 2009, The Argus, Fremont, Calif. Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos