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Cloud Call Center Community Featured Article

TMCNet:  Yemen Economic Corporation: Ambition and achievement (Opinion)

[October 24, 2009]

Yemen Economic Corporation: Ambition and achievement (Opinion)

(Yemen Times Via Acquire Media NewsEdge) The Yemen Economic Corporation (YEC) plays a pivotal role in national development and in achieving development stability throughout the country. This pioneering role is not restricted to the corporate sector alone; it is engaged in manufacturing, production and the distribution of goods through a broad network of branches as well.


The YEC helps to market agricultural products in order to provide consumers' needs for reasonable prices. Success is judged according to market philosophy and law. The YEC makes note of distinguished and exceptional needs that must be commended and protected.

There are many economic challenges that Yemen and other developing countries face in the free market system. As such, the YEC has assumed a strategic mission to enhance market openness here in Yemen. This kind of market openness is not immediately attainable, which makes people worry about this national corporation and its activities after the accusations and insinuations made against it.

Strangely enough, it seems that the people who have something against the YEC are at the same time dedicating themselves to putting others in the poverty house, depriving them of the basic needs of life.

We were surprised to hear some people defame one of the most important productive facilities for the public, as if they wish to get rid of it. While it's true that the YEC has a limited monopoly by providing commodities in all governorates, it provides these commodities for reasonable prices, including wheat and flour, despite the fact that prices have recently escalated.

Some people whose interests were jeopardized by the YEC's approach launched a campaign to defame the role of the corporation. However, this was in vain in view of the accomplishments that are recognized by all, including inaugurating the central bakery to provide people with bread of high quality for low prices in Sana'a municipality. There is currently a plan to extend the service to other areas.

The YEC took a daring step by buying wheat from farmers at prices higher than those of the market and reselling it at prices dictated by the government. The corporation played a major role during natural disasters that have stricken the country, and it provided the means used by the government when it came to distributing relief among distressed locals. It was also the means used to distribute the wheat aid offered by our brothers in the UAE and it successfully and smoothly bore all costs of this work.

The YEC also offers goods payable by installment to both military and civilian sectors, especially on religious occasions when families need new clothes, meat and basic food stuffs that are required for such events.

The YEC contributes to preserving other national companies that have financial difficulties and are failing. One example of this is the Yemeni Drug Company (YEDCO), a drug manufacturing company with national expertise. YEDCO was about to be liquidated, but when YEC took over management, the drug company developed its production line and rebuilt the company's factories according to international standards, increased production and added new types of medicines. The declining company was turned into a model of success.

Another example is Mareb Poultry Company which was also about to be liquidated until the YEC saved it and turned it into another successful business. There were other struggling companies that received support from the YEC and then managed to stand on their feet again.

The YEC has its own research center managed by national experts who carry out planning, documenting, evaluating and calculating data through scientific methods. The YEC also has laboratories that examine its products and control their quality in accordance with international standards to ensure consumers' health. These measures are also taken to compete both nationally and internationally, which won the YEC the ISO reward for its food and drug products.

The YEC participated in the Conference of Investment Opportunities with over 25 investment offers that ranged from factories to resorts to stores. It invited foreign investors to open partnerships in all fields above.

These successes have been accomplished by the YEC under the management of Brig. General Ali Mohammed Al-Kuhlani with contributions from its entire staff.

All of this shows that the YEC will remain the safety valve for our national economy and our food security. It is a gateway for economic advancement in terms of manufacturing, production and marketing....

(c) 2009 Yemen Times. All rights reserved. Provided by Syndigate.info an Albawaba.com company

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