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Cloud Call Center Community Featured Article

TMCNet: Oracle(R) CRM On Demand and Siebel CRM Customers Tap Into Social Intelligence With InsideView Smart Cloud(TM)

[October 08, 2009]

Oracle(R) CRM On Demand and Siebel CRM Customers Tap Into Social Intelligence With InsideView Smart Cloud(TM)

(Market Wire Via Acquire Media NewsEdge) SAN FRANCISCO, CA -- (MARKET WIRE) -- 10/08/09 -- InsideView, an Oracle® PartnerNetwork and Oracle CRM On Demand Inner Circle member, today announced significant enhancements to its integration of SalesView with both Oracle CRM On Demand and Siebel CRM applications in support of Oracle's Social CRM initiative.


InsideView's award-winning Sales Intelligence application, SalesView, discovers sales opportunities across both traditional editorial sources and emerging social media and presents them natively within CRM applications for optimum usability. The enhancements to SalesView include expanded coverage for international companies as well as small and mid-sized businesses (SMB), all powered by the InsideView Smart Cloud(TM) platform.

The InsideView Smart Cloud makes SalesView the first sales intelligence solution to allow plug-and-play addition and validation of content.

Leveraging the Smart Cloud Platform, SalesView captures timely and relevant intelligence from thousands of content sources, including traditional data providers like Thomson Reuters, Capital IQ, Cortera, and emerging social media content like Jigsaw, LinkedIn, Facebook, Twitter, Google Blogs, and more than 20,000 online news sources. The enterprise mash-up gives Oracle CRM On Demand and Siebel CRM users the power to access relevant news alerts, competitive intelligence, and social "buzz" on prospects, as well as relationship analysis natively within their Oracle Account, Contact, Lead, and Opportunity views. And Oracle users can export SalesView information to create a new account, contact, or lead record (or enrich an existing one) with a single click, enabling easy update of CRM data.

"InsideView's sales intelligence solution, SalesView, is now available for both Oracle CRM On Demand and Siebel CRM," said Anthony Lye, Senior Vice President, Oracle CRM On Demand. "InsideView's mission to deliver the most relevant social and traditional intelligence natively within our CRM applications is very complementary to Oracle's Social CRM initiative.

Their Smart Cloud technology, enabling plug-and-play addition of any content, coupled with their expanded international coverage, should make the combined solution extremely valuable to even the world's largest enterprises." "InsideView is pleased to offer significant enhancements to our integration with both Oracle CRM On Demand and Siebel CRM," said Rand Schulman, chief marketing officer at InsideView. "Now Oracle users have even more access to accurate, relevant and timely sales intelligence to uncover new opportunities where they need it most -- directly within their CRM." InsideView, also a member of the Oracle PartnerNetwork, will showcase SalesView for Oracle CRM On Demand and Siebel CRM at Oracle OpenWorld 2009, held October 11-15 in San Francisco.

About Oracle PartnerNetwork Oracle PartnerNetwork is a global business network of more than 21,000 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today's global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest business software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels.

http://oraclepartnernetwork.oracle.com.

Trademarks Oracle is a registered trademark of Oracle Corporation and/or its affiliates.

About InsideView InsideView is a Sales 2.0 leader, bringing intelligence gained from social media and traditional editorial sources to the enterprise to increase sales productivity and velocity. InsideView's award-winning sales intelligence solution, SalesView, continuously aggregates and analyzes relevant executive and corporate data from thousands of content sources to uncover new sales opportunities. SalesView delivers this intelligence natively within CRMs and mobile devices for optimum usability. The San Francisco-headquartered company was founded in 2005 and is venture-backed by Emergence Capital Partners, Rembrandt Venture Partners and Greenhouse Capital Partners. InsideView's products are used by more than 15,000 sales professionals and 1,700 companies worldwide, including Adobe, BMC, CapGemini, IBM, Polycom, and VMWare. For more information, visit www.insideview.com.

Contact: Brett Weiner or Christopher Schreiber LaunchSquad 415-625-8555 insideview@launchsquad.com

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