Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Ingram Micro Prepares IT Manufacturers for Measurable Growth in 2010 with Innovative and Intelligent Channel Marketing

[October 08, 2009]

Ingram Micro Prepares IT Manufacturers for Measurable Growth in 2010 with Innovative and Intelligent Channel Marketing

SANTA ANA, Calif., Oct 08, 2009 /PRNewswire via COMTEX/ -- Ingram Micro, Inc. (NYSE: IM) today provided its U.S. manufacturer partners with a first look at the distributor's new lineup of 2010 "Breakthrough" Channel Marketing Campaigns and Programs, rooted in data analytics developed by the company's Business Intelligence (BI) team. The unveiling is taking place today at the Marriott in Anaheim, California. More than 445 technology and consumer electronics manufacturer partners and Ingram Micro associates are in attendance.


"Each year, Ingram Micro's Marketing Symposium event provides our vendors with an advance look at the marketing services, programs and campaigns offered by Ingram Micro to our channel partners," says Ingram Micro's Vice President of Customer and Solutions Marketing Anne Wilcox.

During the event, Anne Wilcox and Ingram Micro's Vice President of Channel Marketing, Kirk Robinson will debut a new series of targeted and customizable marketing campaigns and demand generation programs. Unique to Ingram Micro, this new lineup of 2010 offerings combine the power of the distributor's extensive data analytics and BI capabilities with the company's proven channel and technology marketing expertise. The result is a variety of highly targeted, customizable marketing and sales efforts that are based on the science of the numbers and the art of marketing.

"By combining the science of our data analytics and BI teams, with the ingenuity of our channel marketing organization, we're delivering a signature of service our manufacturer partners just can't get from anyone else," says Robinson. "What separates Ingram Micro from other distributors on the market is our ability to innovate and execute across all lines of business including marketing, sales and logistics." Building upon the success of its well known Partner Smart campaign, Ingram Micro will demonstrate the unrivaled value of its exclusive channel communities including the VentureTech Network, SMB Alliance, GovEd Alliance and System ArchiTECHs, as well as showcase a targeted and more flexible approach to participation within its technology and solution campaigns. Ingram Micro's Services Division will also be onsite to highlight the growing success of its Seismic services, as well as the Ingram Micro Services Network and IT Staffing Solutions and Reseller Services Portal.

"Growing the IT channel and targeting the right marketing opportunities to the right partners is a major focus within our marketing and sales efforts," says Brian Wiser, Senior Vice President, Marketing and Sales for Ingram Micro North America. "Ingram Micro's partner communities, Services Division and vertically-focused technology and solutions campaigns continue to serve as a significant point of value and differentiation with our manufacturer partners. In 2010, we're turning up the heat on all of these areas with the ultimate goal of adding more value to our channel partners and placing even greater distance between us and our competitors." Ingram Micro's 2010 Marketing Symposium will also feature breakout sessions around the distributor's growing Channel Marketing Services Agency, as well as other partner enablement opportunities and IT services marketing opportunities such as Agency Express and other traditional advertising and reseller and sales engagements.

To learn more about Ingram Micro's marketing services, contact your Ingram Micro sales representative or visit www.ingrammicro.com.

About Ingram Micro Inc.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 150 countries and is the only broad-based global IT distributor with operations in Asia. Visit http://www.ingrammicro.com.

SOURCE Ingram Micro Inc.

http://www.ingrammicro.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos