Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Bycast CEO to Present on Cloud Storage at Storage Decisions New York 2009

[September 16, 2009]

Bycast CEO to Present on Cloud Storage at Storage Decisions New York 2009

(PR Web Via Acquire Media NewsEdge) Bycast's President and Chief Executive Officer, Moe Kermani, will speak at the Storage Decisions New York 2009 Conference on September 22-23 on the subject of "Cloud Storage - Practice and Experience" sharing insights gained over seven years of working with service providers and IT departments to deliver cloud storage services to customers.


Vancouver BC, Canada,(PRWEB) September 16, 2009 -- Bycast Inc., the leading provider of storage virtualization software for enterprise storage clouds and digital archives, announced today that the company's President and Chief Executive Officer, Moe Kermani, will speak at the Storage Decisions New York 2009 Conference on September 22-23 on the subject of "Cloud Storage - Practice and Experience" sharing insights gained over seven years of working with service providers and IT departments to deliver cloud storage services to customers.

Mr. Kermani will present in the main session of the conference at the Hilton New York on September 22 at 11:00 am. His presentation will illustrate the transformative nature of cloud storage, and present real-world examples where the vision of cloud storage has been realized on an enterprise scale. The presentation further discusses how the key issues of performance, privacy, security, and protection of mission-critical data have been addressed in production cloud-storage systems, and how the demanding requirements of large-scale distributed medical archives has resulted in a resilient platform for massive cloud storage systems.

He will also speak for 30 minutes at an invitation breakfast presentation on Wednesday September 23rd at 8:00 am where he will share practice and experience gained from seven years of experience enabling private and public clouds. This presentation will be of interest to:   IT departments interested to deliver private cloud storage services to their users Service providers that want to offer cloud storage services to their customers Organizations that would like to sell and deliver cloud storage services "Even though cloud storage is only a recent buzzword, Bycast has been shipping cloud infrastructure software for quite some time," says Terri McClure, Senior Analyst at Enterprise Strategy Group. "Cloud storage is not a new concept - it has been around for years, it's just the buzz that's new." To make an appointment to meet Mr. Kermani at the conference, or to request a ticket to his limited seating breakfast presentation, contact Annette Saliken.

For more information about the Storage Decisions Conference in New York, go to http://storagedecisions.techtarget.com/newyork/index.html About Bycast Bycast is the leading provider of storage virtualization software for large-scale digital archives and storage clouds. For organizations whose business depends on access to mission-critical data and images, Bycast protects and preserves digital assets over their lifetime. Bycast software enables organizations to optimize their storage infrastructure and ensures the integrity and availability of their valuable data. Bycast StorageGRID enables the formation of archives that can scale to petabytes of data across hundreds of sites. StorageGRID is sold directly by Bycast, and made available through various channels including OEM relationships with two of the world's major storage vendors. It currently has hundreds of installations in over 20 countries worldwide. Bycast Inc. is a privately held company headquartered in Vancouver, BC. To learn more about the company and its solutions, visit www.bycast.com.

Media Contact Annette Saliken                      Director, Marketing Communications Bycast Inc.

Tel: (604) 692-3083 ### Read the full story at http://www.prweb.com/releases/2009/09/prweb2890384.htm.

(c) 2009 PRWEB.COM Newswire

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos