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Cloud Call Center Community Featured Article

TMCNet: BRIEF: Temporary outages on horizon for GCI

[September 13, 2009]

BRIEF: Temporary outages on horizon for GCI

Sep 13, 2009 (Anchorage Daily News - McClatchy-Tribune Information Services via COMTEX) -- Alaska telecom company GCI said its cable TV, Internet and long-distance phone customers could experience temporary outages from Oct. 6 through Oct. 19.


"These semiannual interruptions, called sun outages or transits, affect all satellite-based communications. When the sun, satellite and Earth-based antenna line up, the noise energy from the sun is often greater than the communication signal level and may result in loss of signal," GCI said.

Customers could find long-distance calls in particular might be disrupted. Traffic on fiber-optic cables and microwave systems won't be affected, the company said.

To see more of the Anchorage Daily News, or to subscribe to the newspaper, go to http://www.adn.com. Copyright (c) 2009, Anchorage Daily News, Alaska Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

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