Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: USB, Bluetooth Firmly Grip Consumer Mindshare, Reports In-Stat

[July 27, 2009]

USB, Bluetooth Firmly Grip Consumer Mindshare, Reports In-Stat

SCOTTSDALE, Ariz. --(Business Wire)-- USB is the most popular and most used interface among users on both home and business PCs, while Bluetooth is proving highly popular on cell phones, reports In-Stat (News - Alert) (http://www.in-stat.com). According to an In-Stat survey of US consumers, both interfaces are well known for multiple uses at home and at work.


"For home use, USB flash drives were the most popular USB application, followed by printers and digital still cameras," says Brian O'Rourke, In-Stat analyst. "For Bluetooth, 34% of respondents use the interface to connect their mobile phones to home PCs. Mouse/keyboards and PDA/handheld PCs were commonly connected via Bluetooth as well." Recent research by In-Stat found the following: USB is the most-used digital interface in home and work PCs, followed by 1394, Bluetooth, DVI and HDMI.

Well over half of respondents own a mobile phone with Bluetooth technology; with nearly 60% of them using it to connect a Bluetooth headset.

Over 25% of respondents with HDMI ports on their PC said they used HDMI to connect their PC to their Digital television (DTV).

The research, "Interface Survey 2009: Tracking Interface Usage on Work and Home PCs" (#IN0904459MI), covers the US market for interface technologies including: Analysis of results from an online survey of US consumers conducted in October 2008 that includes ownership, usage and awareness about USB, 1394 or FireWire, Bluetooth, DVI and HDMI.

Analysis of interface usage in work and home PCs, as well as desktop and notebook PCs and mobile handsets.

Discussion of results from questions about the awareness and attractiveness of emerging wireless technologies and consumer willingness to pay extra for these technologies in next-generation devices.

For more information on this research or to purchase it, please visit: http://www.instat.com/catalog/mmcatalogue.asp?id=161 or contact sales: http://www.instat.com/sales.asp The price is $1,995.

About In-Stat In-Stat's market intelligence combines technical, market and end-user research and database models to analyze the Mobile Internet and Digital Entertainment ecosystems. Our insights are derived from a deep understanding of technology impacts, nearly 30 years of history in research and consulting, and direct relationships with leading players in each of our core markets. In-Stat provides its research through reports, annual subscriptions, consulting and advisory services to inform critical decisions. Technology and semiconductor vendors, infrastructure and device manufacturers, service providers and media companies worldwide rely on partnerships with In-Stat's tenured, experienced staff and on our in-depth market intelligence to support critical business, product and technology decisions.

In-Stat is a strategic segment of the $9 billion Reed Elsevier (News - Alert) global information network, with access to an expansive worldwide electronic network, extensive technology databases and well-informed personnel. As a member of Reed Business Information, In-Stat is a division of the largest business-to-business publisher in the U.S.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos