Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Initio Corp. Takes an ARC® License Targeting Rapid-Growth USB 3.0 and Solid State Disk Controller Markets

[July 02, 2009]

Initio Corp. Takes an ARC® License Targeting Rapid-Growth USB 3.0 and Solid State Disk Controller Markets

SAN JOSE, Calif. & ST. ALBANS, England --(Business Wire)-- Initio, a leading provider of high-quality cost-effective integrated circuits and solutions for storage devices, has taken an ARC® 600 license to address the explosive growth USB 3.0 and solid state drive (SSD) controller market. The ARC 600 will be embedded within USB 3.0 bridge controllers and SSD controllers to provide a Serial ATA2 to USB 3.0 Bridge and/or individual SATA2 and USB 3.0 outputs. The ARC 600 replaces an 8051 which is overwhelmed by the processing requirements of this application. The ARC 600 also has the advantage of occupying the same silicon area and operating at the same level of power as the 8051 it replaces.


The USB 3.0 (SuperSpeed USB) market is expected to begin shipping as discrete silicon this year with broad deployment of SuperSpeed USB-enabled products expected in 2010 according to market research firm In-Stat (News - Alert). The interface will target applications requiring high rates and volumes of data transfer, such as external storage, consumer electronics, and communications devices with increasing amounts of storage. The replacement potential for USB 3.0 is enormous. In-Stat counts more than 2.6 billion USB-enabled devices shipped in 2007 and expects annual shipment growth of USB-enabled devices through 2012 to be 8.3 percent. SSD unit shipments will also enjoy strong growth. IDC (News - Alert) predicts a compound annual growth rate (CAGR) of 76 percent from 2007-2012.

"We're extremely pleased with the performance of the ARC 600 in our USB 3.0 chip design," said Jui Liang CEO at Initio Corp. "The core provides just the right silicon area and power consumption for the solid state disk controller and USB 3.0 application. It has more than enough processing power to handle the 5.0 Gbit/s data rate of USB 3.0 as well as the more complex USB 3.0 control logic." "We're thrilled to be part of Initio's innovative new silicon design in the two high growth applications of SSD control and the USB 3.0 interface," said Serene (News - Alert) Shaw, Greater China Sales Director at ARC International. "The ARC 600 is well suited for applications where the computing headroom of 8-bit CPUs like the 8051 has finally topped out and designers need a compact CPU core that can accommodate current and future design requirements, while maintaining the silicon footprint and power profile of the CPU it's replacing." About Initio Initio is a leading ASIC supplier for storage applications with offices in Taiwan, USA, and China. Initio's product lines including interconnect bridge controllers for USB, Firewire 400/800, eSATA, SATA 1.5G/3G, and SSD controllers. Initio is the key suppliers to many first tier storage companies. For more information, please visit Initio at www.initio.com.

About ARC International plc ARC International is a world leading provider of consumer IP to OEM and semiconductor companies globally. ARC's award-winning, vertically integrated audio and video solutions enable high quality multimedia content to be captured, shared, and played on a wide range of electronics devices. ARC's 150+ customers collectively ship hundreds of millions of ARC-Based™ chips annually in products such as PCs and laptops, digital and mobile TVs, portable media players, flash storage, digital cameras, network appliances, and medical and government systems.

ARC International maintains a worldwide presence with corporate and research and development offices in San Jose and Lake Tahoe, Calif., St. Albans, England, St. Petersburg, Russia, and Hyderabad, India. For more information visit www.ARC.com. ARC International is listed on the London Stock Exchange as ARC International plc (LSE:ARK).

ARC and ARC-Based are trademarks or registered trademarks of ARC International with the U.S. Patent and Trademark Office and other international trademark organizations. All other brands or product names contained herein are the property of their respective owners. This press release may contain certain "forward-looking statements" that involve risks and uncertainties, including the development, implementation, and release of features described herein. These are at the sole discretion of ARC International. Licenses from 3rd parties for certain software and essential patents may be required depending on licensee's use/implementation. For other factors that could cause actual results to differ, visit the company's Website as well as the listing particulars filed with the United Kingdom Listing Authority and the Registrar of Companies in England and Wales.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos