Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Research and Markets: Haiti's Mobile Market Continued to Enjoy Strong Growth During 2008, reaching a Penetration Level of Almost 40%By September, up from 18% in 2006

[June 19, 2009]

Research and Markets: Haiti's Mobile Market Continued to Enjoy Strong Growth During 2008, reaching a Penetration Level of Almost 40%By September, up from 18% in 2006

Dublin, Jun 18, 2009 (M2 PRESSWIRE via COMTEX) -- Research and Markets(http://www.researchandmarkets.com/research/60a937/haiti_telecoms) has announced the addition of the "Haiti - Telecoms, Mobile and Broadband" report to their offering.


BuddeComm's Haiti - Telecoms, Mobile and Broadband profiles the fixed-line, mobile and broadband markets in Haiti.

Haiti's economic and social indicators are still far lower than the average for Latin America and the Caribbean. The political and economic turmoil of recent years has kept Haiti's telecommunications sector as one of the least developed in the world. In early 2009, Haiti's fixed line teledensity was amongst the lowest in the world, at less than 2%.

Fixed-line services are provided by state-owned monopoly operator Telecommunications d' Haiti (Teleco), a branch of the Ministry of Public Works, Transport and Communications. Teleco is inefficient and poorly managed. There is a lack of accountability and questionable business practices.

Although in mid-2007 the government announced its decision to privatise Teleco, by late 2008 Teleco was still government owned and with the economy still reeling from significant hurricane damage, it appeared unlikely for the privatisation to return to the national agenda during 2009.

Given the stagnating fixed-line infrastructure and poor fixed-line penetration rates, mobile is likely to remain the principal form of telecommunications for the short-to-medium term. In the longer term growth can also be expected to come from wireless broadband solutions such as WiMAX.

This report contains overviews, analyses and statistics of the Haitian fixed-line, mobile and broadband markets.

Key highlights: - In early 2008, Comcel in partnership with Alcatel-Lucent, launched a WiMAX network under Comcel's 3.5GHz licence.

- Haiti's mobile market continued to enjoy strong growth during 2008, reaching a penetration level of almost 40%by September, up from 18% in 2006.

- Digicel's subscriber growth in Haiti remained robust during 2008, with Digicel accounting for approximately 63% of the mobile market by September-2008.

- In August and September 2008, Haiti experienced a series of devastating hurricane, with economic damage and loss estimated to be over $900 million, approximately 15% of GDP.

- Following the crippling effect of the hurricanes of Haiti's economy, the privatisation of Teleco appeared to have slipped from the government's agenda.

Key Topics Covered: - Executive Summary - Key statistics - Country overview - Telecommunications market - Overview of Haiti's telecom market - Regulatory environment - Regulatory authority - Conseil National des Telecommunications (Conatel) - Telecom sector liberalisation - Privatisation - Major fixed network operators - Telecommunications D'Haiti (Teleco) - Telecommunications infrastructure - National telecom network - International infrastructure - Internet market - Overview - Internet statistics - ISP market - Broadband market - Wireless broadband - Convergence - Overview of media convergence - Cable TV (CATV) - Satellite TV - Mobile communications - Overview of Haiti's mobile market - Mobile statistics - Major mobile operators List of Tables - Table 1 - Country statistics Haiti - 2008 - Table 2 - Telephone network statistics - 2008 - Table 3 - Internet provider statistics - 2008 - Table 4 - Internet user statistics - 2008 - Table 5 - Mobile statistics - 2008 - Table 6 - National telecommunications authority - Table 7 - Fixed lines in service and teledensity - 1998 - 2007 - Table 8 - Internet users and user penetration rate - 1998 - 2008 - Table 9 - Internet subscribers, annual change and penetration - 2000 - 2008 - Table 10 - Mobile subscribers and penetration rate - 1998 - 2008 - Exhibit 1 - Alpha Communications Network (ACN) Companies mentioned: - Haiti Telecommunications International (HaiTel) - Communication Cellulaire d'Haiti (Comcel) - Digicel - Rectel (Teleco) For more information visit http://www.researchandmarkets.com/research/60a937/haiti_telecoms CONTACT: Laura Wood, Senior Manager, Research and Markets Fax: +1 646 607 1907 (US) Fax: +353 1 481 1716 (Rest of World) e-mail: press@researchandmarkets.com ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos