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Cloud Call Center Community Featured Article

TMCNet:  Croatia - Telecom Market Report, Q2 2009, Including 5-year Forecasts

[May 19, 2009]

Croatia - Telecom Market Report, Q2 2009, Including 5-year Forecasts

(M2 PressWIRE Via Acquire Media NewsEdge) Dublin - Research and Markets (http://www.researchandmarkets.com/research/45f561/croatia_telecom) has announced the addition of the "Croatia - Telecom Market Report, Q2 2009, Including 5-year Forecasts" report to their offering.


This highly detailed report provides a full insight into Croatian telecom market, covering fixed telephony, Internet and broadband access, wholesale and mobile segments. The report is written by Croatian based experts, ensuring highly reliable outlook on the most recent trends in the market. Containing a large amount of market and operators' data, this report is useful source of information for market and financial analysts, as well as vendors and investors.

During 2008 Croatian telecom market has experienced further growth of fixed broadband lines, with net additions reaching the highest values ever and penetration in population exceeding 12%. The number of fixed telephony lines has remained relatively stable, as negative effects of the fixed-mobile substitution have been offset by the increased demand for new telephony lines in the civil engineering market. The mobile penetration has been continuously increasing, reaching 133% by the end of 2008, with the annual customer growth during 2008 amounting to relatively high value of 845.000.

Within the EU accession process Croatia adopted the new Electronic Communication Act that came into force in 2008. The major improvement which Act is expected to bring to the market is the introduction of cost oriented regulation of SMP wholesale prices that NRA should impose during 2009 and 2010. This will be especially important to the fixed market, where major alternative operators have made significant network investments during the last three years, with their profit break even points still being several years away. Considering this, additional merger and acquisition among alternative operators in fixed market segment are highly probable during 2009.

The fixed market segment has still been highly dominated by the incumbent T Com, whose revenue market share exceeded 80% in 2008. T Com controlled 84% of all retail broadband lines in the market, owning 74% of net line additions during 2008. Alternative operators (primarily Optima telekom) have started to unbundle local loops more widely, decreasing incumbent's market share. In 2008 T-Com and national cable operator B.net started to intensively promote their IPTV and cable TV packages, respectively, offering competitive service bundles with lately introduced HDTV channels.

In the mobile market the market shares of the leading operators T-Mobile and Vipnet have continued to decrease, on account of the rise of the third mobile operator Tele2, whose customer market share reached 12% by the end of 2008. Tele2 has not yet succeeded to achieve full national coverage, further relying on national roaming services, that were switched over from Vipnet to T-Mobile in June 2008. Improved competition within the mobile market segment has already brought increased pressure on retail prices, resulting with further decline of the overall market and operators' ARPUs. The increased traffic volumes and customer base have compensated the negative effect of declining ARPUs on revenues, causing the market revenue growth in 2008 to be comparable to the previous year. Mobile broadband services, after being offered in the market for several years, have experienced significant growth during 2008, with the penetration of broadband users in population reaching 2,7% by the end of 2008.

Key Topics Covered: Croatia - General Data Demographics Governmental and Administration Constitution Basic Economic Indicators A. Telecom Market Developments - Basic Telecom Indicators - Legislative - Regulatory Environment - Financial Indicators of the Market - Incumbent Operator - Major Acquisitions in the Market B. Fixed Market Analysis - Indicators - Regulation - Revenues - Customer Shares - Major Operators - T-Com - Optima telekom - Metronet - B.net Hrvatska - H1 telekom - Amis telekom C. Mobile Market Analysis - Indicators - Regulation - Revenues - Customer Shares - Operators - T-Mobile - Vipnet - Tele2 D. Market Forecast - Fixed Market - Mobile Market - Methodology Companies Mentioned: - T-HT - T-Com Croatia - T-Mobile Croatia - Vipnet Croatia - Tele2 Croatia - Optima telekom - B.net Croatia - Metronet - H1 telekom - Amis telekom Croatia For more information visit http://www.researchandmarkets.com/research/45f561/croatia_telecom ((Comments on this story may be sent to info@m2.com)) (c) 2009 M2 COMMUNICATIONS

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