Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Freedom Debt Relief Doubles Consumer Debt Settlements

[May 15, 2009]

Freedom Debt Relief Doubles Consumer Debt Settlements

San Mateo, CALIF., May 15, 2009 (PRWeb.com via COMTEX) -- Indicating that the current consumer credit crisis is far from over, the amount of debt Freedom Debt Relief (http://www.freedomdebtrelief.com) has settled for clients rose to more than $87 million for the period of Jan. 1-April 30, 2009, which is more than double the debt settled for the same period in 2008, and which represents an annual run rate of more than a quarter of a billion dollars.


During the first four months of this year, Freedom Debt Relief settled 15,010 creditor accounts for its clients - an increase of more than 50 percent over the same period in 2008. The average settlement FDR has achieved for its clients this year is approximately 42 percent, nearly a 5 percent improvement over the same period in 2008. That translates to average savings of 58 percent of total debt balances at the time of settlement (before program fees).

Debt settlement firms, such as Freedom Debt Relief, negotiate on the consumer's behalf with creditors, and offer an alternative to credit counseling, debt consolidation and bankruptcy. The firms negotiate with creditors, and typically can reduce a consumer's principal balance due -- rather than just interest rates -- with a settlement term of two or three years. Debt settlement, explained Andrew Housser, co-CEO of Freedom Debt Relief, is best suited for individuals with serious debt hardship who are struggling to make required minimum payments and who would otherwise be considering bankruptcy or credit counseling.

"More people are turning to structured debt relief programs as the economy repositions to weather the current storm," said Housser. "At the same time, as we are seeing through continually increasing traffic to our financial portal, Bills.com, (http://www.bills.com) consumers are looking to make the most of their money. More people are seeking tips and information about credit cards, credit scores and debt relief to help set their course." Recently, Freedom Debt Relief has led industry efforts to propose legislation to regulate the debt settlement sector, working with several state legislatures to protect consumers' rights. "We continue to see a problem with transparency in the debt settlement industry, and we want to help change this," said Housser. "Along with the reputable companies serving this industry, companies that prey upon the current economic crisis are taking advantage of the emotional distress those in debt feel. Our goal is to ensure that consumers have all the available information and can make decisions based on their needs, not predatory practices." About Freedom Financial Network (http://www.freedomfinancialnetwork.com) Freedom Financial Network, LLC, provides consumer debt settlement services through its Freedom Debt Relief and Freedom Tax Relief subsidiaries, served through its free consumer finance portal, Bills.com. Working for the consumer to negotiate with creditors and lower principal balances due, the company has served more than 50,000 clients since 2002.

Based in San Mateo, Calif., Freedom Financial Network also operates offices in Sacramento and Tempe, Ariz. The company, with more than 500 employees, was voted one of the best places to work in both the San Francisco Bay Area and the Phoenix area in 2008. Company co-founders and co-CEOs Andrew Housser and Brad Stroh were named to the Silicon Valley/San Jose Business Journal's "40 Under 40" list in 2008, and are recipients of the Northern California Ernst & Young 2008 Entrepreneur of the Year Award.

### Read the full story at http://www.prweb.com/releases/debtsettlement/freedomdebtrelief/prweb2430904.htm.

PRWeb.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos