Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Mid-Sized Distributors and Manufacturers Gaining Multi-Site Efficiencies With Sage ERP X3

[April 20, 2009]

Mid-Sized Distributors and Manufacturers Gaining Multi-Site Efficiencies With Sage ERP X3

(Market Wire Via Acquire Media NewsEdge) PITTSBURGH, PA -- (MARKET WIRE) -- 04/20/09 -- Sage North America is bolstering its North American ERP mid-market presence with a healthy string of new Sage ERP X3 customers. Sage ERP X3 is a fully integrated enterprise solution that addresses the advanced business requirements of larger mid-market distributors and manufacturers that do business internationally. The product already is distributed in more than 35 countries, supporting multiple locations, languages and currencies, and became part of Sage North America in 2008. The move gives customers in the upper mid-market a more robust ERP solution built to handle the complexities of a global economy.


The growing number of new customers indicates business owners are embracing the advanced capabilities, performance, and ease of use offered by Sage ERP X3.

"Our emphasis in North America is simply the next step in Sage's strategy of offering customers a more complete array of business management solutions as their businesses grow," said Alex Attal, executive vice president and general manager Sage ERP X3. "Sage ERP X3 gives customers at the upper end of the mid market an advanced solution that supports their business needs on a global basis, while at the same time giving smaller customers the confidence, value and peace of mind of knowing that Sage has a solution for their business as it grows." Among the growing list of new Sage ERP X3 customers is Yakima Chief, a Sunnyside, WA-based hops processor, which processes five percent of the world's supply of hops for the beer brewing industry. Supporting multiple sites in multiple countries, Sage ERP X3 will be used to run manufacturing and distribution operations from its Sunnyside headquarters, plus sales and distribution offices in Belgium and Hong Kong.

Other recent Sage ERP X3 customers in North America include: Beautifull Foods -- Emeryville, CA-based Beautifull Foods provides the San Francisco Bay Area with tasty, healthy and convenient prepared food that is fresh, natural and whole. Founded in 2007, the company selected Sage ERP X3 for its process manufacturing strengths, including forward and backward lot traceability, a full audit trail and fully integrated quality control processes.

Peanut Butter and Co. -- Headquartered in New York City and specializing in the sale and distribution of all natural peanut butter and other specialty food products, Peanut Butter & Co. selected Sage ERP X3 to help manage their growth.

Shocking Technologies -- Based in San Jose, CA, Shocking Technologies develops revolutionary Voltage Switchable Dielectric(TM) materials that protect semiconductor devices and electronic systems such as cell phones and other handheld devices from harmful electrostatic discharge (ESD). The company selected Sage ERP X3 for its process manufacturing capabilities and scalability for the company's anticipated growth.

Theragenics -- A publicly held medical device manufacturer headquartered in Buford, GA with 2008 revenues of $67.4 million, the company plans to install Sage ERP X3 for 70 users in its multi-company structure, including four manufacturing plants.

About Sage ERP X3 Sage ERP X3 is a fully integrated enterprise solution designed to meet the advanced business requirements of mid-to-large distributors and manufacturers. The system offers first-class integrated functionality for finance, sales, CRM, inventory management, purchasing and manufacturing, while remaining affordable, quick to implement and simple to use. Scaling up to more than 1,000 concurrent users and with built-in multinational capabilities, Sage ERP X3 offers the flexibility to manage growing businesses in a global economy. Sage ERP X3 is distributed in more than 35 countries through Sage direct locations and through an international reseller network. For more information about Sage ERP X3, please call (724) 933-1377 or visit www.sageadonix.com.

About Sage North America Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. At Sage, we live and breathe business every day. We are passionate about helping our customers achieve their ambitions. Our range of business software and services is continually evolving as we innovate to answer our customers' needs. Our solutions support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage North America employs approximately 5,000 people and supports nearly 2.9 million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 14,500 people and supports 5.8 million customers worldwide. For more information, please visit the web site at www.sagenorthamerica.com or call 866-308-2378.

© 2009 Sage Software, Inc. All rights reserved. Sage, Sage Software, Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners.

Media Contact: Stephen Moore Sage North America (949) 790-2040 stephen.moore@sage.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos