Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Mohr Intros Software Upgrades for Microwave/RF TDR Cable Testers

[April 09, 2009]

Mohr Intros Software Upgrades for Microwave/RF TDR Cable Testers

Apr 10, 2009 (Close-Up Media via COMTEX) -- Mohr and Associates has introduced software upgrades for their CT100 Series Time-Domain Reflectometer (TDR) cable testers and bundled CT Viewer TDR analysis software that add real-time Internet streaming and remote control for leverage of remote engineering expertise.


The company said the upgrades also allow CT Viewer to remotely capture TDR data in an AVI video file at more than 250 waveforms per second for later analysis of transient impedances.

The software upgrades let CT100 Series TDRs stream data to and be controlled remotely by CT Viewer in real-time over a LAN/WAN or the Internet, eliminating distance as a factor for organizations that could benefit from improved engineering oversight.

Principal engineer Charles Mohr says, "Engineering expertise may not always be where you need it. With these new capabilities, the company said that it doesn't matter if you are on a ship in the middle of the Pacific or an airfield in Afghanistan -- real-time engineering assessments are available right over the network." Although CT100 Series TDRs can acquire up to 500 TDR waveforms per second natively, the new software upgrades give CT Viewer the ability to remotely acquire TDR data at frame-rates of more than 250 waveforms per second and store it as an AVI video file for later playback and analysis. Mohr says the new upgrade is ideal for analyzing intermittent cable faults with better than 4 ms temporal resolution, quantifying real-time switch and button performance, and exploring TDR-based sensor techniques in geophysics and other fields.

With system risetimes as low as 60 ps (20-80 percent) and cursor resolution of 75 microns, CT100 Series instruments are the industry's highest-resolution portable TDRs. Ideal for field maintenance and troubleshooting of all modern microwave/RF and digital communications cables and interconnects, the company said the instruments are the only commercially available replacement for the Tektronix 1502C Metallic TDR. CT100 Series TDRs are bundled with CT Viewer host PC software, a full-featured TDR waveform analysis software package designed for Microsoft Windows XP/Vista.

Mohr and Associates develops test and measurement solutions for industry.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos