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Cloud Call Center Community Featured Article

TMCNet: Theft of government documents and benefit fraud doubled in Madison area

[March 21, 2009]

Theft of government documents and benefit fraud doubled in Madison area

Mar 20, 2009 (The Wisconsin State Journal - McClatchy-Tribune Information Services via COMTEX) -- Complaints of identity theft of government documents and benefits fraud more than doubled from 2007 to 2008 in the Madison area, according to federal data. In Wisconsin, complaints of identity theft in general rose by almost 29 percent.


Theft of government documents and benefit fraud can mean someone working under your Social Security number, claiming your Medicare benefits or stimulus check, or claiming your tax refund, said Denise Richardson, a Florida-based consumer advocate.

Nationally, Wisconsin is 41st in the number of identity-theft complaints, according to the Federal Trade Commission and the Consumer Sentinel Network (CSN).

Arizona has the highest per-capita rate of identity-theft complaints, followed by California and Florida.

"In the Madison metropolitan area, there was a 102 percent increase in theft of government documents and benefit fraud," Richardson said. The area went from 239 complaints in 2007 to 484 in 2008. Every state went up in that category, she said.

Begun in 1997, the Consumer Sentinel Network is an online database of unverified consumer complaints of fraud and identity theft.

The FTC said government documents and benefits fraud is now the second most common reported type of identity theft after credit card fraud.

Fraudulent tax return-related identity theft, a subtype of government documents/benefits fraud, has increased nearly 6 percent since 2006, the CSN said.

"Identity theft has become a low-risk, high-reward crime," Richardson said. "Only one in 700 criminals are prosecuted for identify theft," she said.

TIPS TO AVOID IDENTITY THEFT Consumer advocate Denise Richardson says consumers offers this advice: --Order a free credit report online at annualcreditreport.com or call 877-322-8228.

--Activate a fraud alert by calling the credit reporting agency if something seems questionable in your report.

--Keep your computer antivirus software up to date.

To see more of The Wisconsin State Journal, or to subscribe to the newspaper, go to http://www.wisconsinstatejournal.com. Copyright (c) 2009, The Wisconsin State Journal Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

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