Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Novell introduces Novell ZENworks Application Virtualization 7

[March 05, 2009]

Novell introduces Novell ZENworks Application Virtualization 7

(Worldwide Computer Products News Via Acquire Media NewsEdge) Novell (Nasdaq:NOVL), an IT software, systems and technology company, announced on Wednesday (4 March) the availability of Novell ZENworks Application Virtualization 7, which can now be integrated with Novell ZENworks Configuration Management to help customers and managed service provides reduce the cost of testing, packaging and configuring virtual applications.


According to the company, the latest release enables customers to publish virtual applications to their ZENworks Configuration Management zone without leaving the packaging tool. ZENworks Application Virtualization allows customers to restrict virtual applications from running on devices not registered with their ZENworks Configuration Management zone and convert legacy applications into virtual applications, in this way eliminating compatibility issues.

The solution also enables Windows administrators and managed service providers to quickly package applications into a stand-alone executable that can be distributed and run on any Windows Vista, Windows XP or Windows 2000 workstations without a traditional install. With the latest release, virtual packages are isolated from the installation and configuration process to prevent them from interfering with other applications. In addition, once the application is created, it can now be distributed across Windows desktops using ZENworks management solutions.

The new release allows customers to easily configure file association and icons so that the application feels like other Windows application to the end user, as well as enable optional application compression and distribute patches for virtual applications independent from the application itself, the company said.

Novell ZENworks Application Virtualization is available for a list price of USD39 per user or instance license.

((Comments on this story may be sent to info@m2.com)) Copyright ? 2009 M2 Communications Ltd.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos