Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  InsideView Announces Sales 2.0 Executive Series

[March 04, 2009]

InsideView Announces Sales 2.0 Executive Series

(Marketwire Via Acquire Media NewsEdge) SAN FRANCISCO, CA, March 4 / MARKET WIRE/ -- InsideView today announced the launch of a Sales 2.0 Executive Series featuring the industry's most prominent pundits and analysts as participants. Sales 2.0, a fast-growing category of productivity-enhancing solutions, brings together Web 2.0-based tools and processes that transform sales from an art to a science. Sales 2.0 applications maximize sales productivity and accelerate sales cycles -- ultimately driving higher volume sales, higher value sales and higher velocity sales.


InsideView's Sales 2.0 Executive Series is designed to explore the latest productivity-enhancing sales strategies in an economic climate where the number of legitimate sales opportunities appears to be shrinking. The series, which will include Webinars as well as blog and Twitter engagement, will reveal tangible methods for achieving significant efficiencies in sales organizations by empowering them with the information and the tools they need to be successful.

The series kicks off on March 19 and the initial line-up includes the following participants: -- Paul Greenberg, Best-Selling Author and CRM Industry Guru "Survival of the Fittest (or at Least the BEST Informed): Real Customer Insights & Strategies in the Year of the Economic YoYo" (March 19, 2009) -- Alex Jeffries, Senior Research Associate with Aberdeen's Customer Management Technologies Group "Value Selling with Sales Intelligence: The Key to Sales Survival in a Downturn" (April 7, 2009) -- Anneke Seley, Author of Sales 2.0: "Improve Business Results Using Innovative Sales Practices and Technology" (April 21, 2009) "Now more than ever, companies must educate themselves on the best practices for sales success. It isn't enough for companies to simply increase the quantity of leads in the sales pipeline; special attention must be paid to lead quality, as well as the tools sales representatives use to organize and manage prospect, account and opportunity information," said Alex Jeffries of Aberdeen's Customer Management Technologies Group.

"InsideView's Sales 2.0 Webinar Series will serve as a key source of thought leadership for end-user organizations examining ways to achieve sales success in a tough economy." "Based on the explosive interest around Sales 2.0, we are excited to be launching the new InsideView series where salespeople will have the opportunity to interact with some of the most progressive thinkers in the industry," said Rand Schulman, chief marketing officer of InsideView. "The series is akin to an executive MBA program for sales and marketing professionals and is sure to be transformational to their sales productivity and velocity." Registration for the Sales 2.0 Webinar Series is available at http://insideview.com/WEBINAR. Continually updated Webinar news and content can be found by following InsideView on Twitter at http://twitter.com/insideview and the company blog at http://blog.insideview.com.

About InsideView InsideView is a Sales 2.0 leader, bringing insights gained from traditional editorial sources and social media to the enterprise to increase sales productivity and velocity. The San Francisco-headquartered company was founded in 2005 by pioneers of the SaaS, content and CRM industries to take advantage of the convergence of social media and enterprise applications.

InsideView's unique socialprise technology intelligently aggregates relevant personal, professional and corporate data in real time from thousands of content sources to uncover new customer engagement opportunities. InsideView's Sales 2.0 applications deliver fresh and complete intelligence within CRMs and to mobile devices to maximize sales productivity and accelerate sales cycles. The company is privately held and venture-backed by Emergence Capital Partners, Greenhouse Capital Partners and Rembrandt Venture Partners. InsideView's sales force automation partners include Landslide Technologies, Microsoft, Oracle, Salesforce.com and SugarCRM. InsideView's customers include Ariba, Borland, IBM, Omniture and SuccessFactors. For more information, visit http://www.insideview.com.

Contact: Raksha Varma LaunchSquad 415-625-8555insideview@launchsquad.com Copyright ? 2009 Marketwire

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos