Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: NETSEA February 26 Panel: Successfully Navigating 2009 Using Tech Crash Data and Executive Insights

[February 11, 2009]

NETSEA February 26 Panel: Successfully Navigating 2009 Using Tech Crash Data and Executive Insights

WALTHAM, Mass. --(Business Wire)--

NETSEA, the New England Technology Sales Executives Association, today announced its quarterly educational and networking event, "Successfully Navigating 2009 Using Tech Crash Data and Executive Insights," will be held on Thursday, February 26, 2009, from 6:00 p.m. to 9:00 p.m. at the Schwartz Communications Conference Center in Waltham, Mass.


A panel of senior sales executives will share their insight on trends within the technology sector during the early 2000s and now. Keynote speaker Doug Banks (Mass High Tech), along with panelists Sid Lejfer (Harvest Solutions), Neil Baron (ATMI), and Marty Petraitis (Blueshift Technologies) will compare the recession to the dot-com burst, and offer insight on how to leverage tools, technology, and information to successfully navigate the twists and turns of the current recession.

The executive panel will also tackle three key issues:

Economic impact on sales in 2009

Data on the status of the workforce

How to succeed in a tough economy

"Our panelists bring a unique perspective on the challenges facing the New England technology industry today," said Lauren Kelley, board chairman and president of NETSEA. "Lessons from the rise and fall of the dot-com industry can be applied to today's recession and companies would do well to look back to the recent past."

Following the panel discussion, a Q&A session will enable attendees to ask questions specific to his or her organization and situation.

Location and Registration Information

This NETSEA event will take place at the Schwartz Communications Conference Center (230 Third Avenue, 1st Floor) in Waltham, Mass., on Thursday, February 26, 2009, from 6:00 p.m. - 9:00 p.m. Cost to attend is free to NETSEA members and $50 to non-members if they register before February 25. Additionally, if interested in attending events only without an annual membership fee, the cost to attend is $25. See specifics at: http://www.netsea.org/upcoming.shtml.

Directions to the conference center are available at:

http://www.schwartz-pr.com/about_maps.php?location=boston.

Media representatives are also encouraged to attend.

About the Keynote Speaker

Doug Banks - Editor, Mass High Tech: The Journal of New England Technology

Doug Banks is editor of Mass High Tech (MHT), a weekly publication and daily news web site that spotlights technology entrepreneurs, early-stage companies and emerging technologies in New England. Outside the newsroom, Doug is a steering committee member for the MIT Enterprise Forum Innovation Series and works closely with several other regional technology associations.

About the Panelists

Sid Lejfer - President, Harvest Solutions

Sid Lejfer is the Co-Founder and President of Harvest Solutions, a CRM, SFA and BA consulting and training firm. Prior to co-founding Harvest Solutions, he was the Founder and President of Success Automation, a nationally recognized CRM consulting and training organization. He has been a featured speaker on the benefits of CRM and SFA at many conferences throughout the country including INC Magazine CRM Conference, DCI CRM Conference, FrontRange Software Annual Conference, and SalesLogix Annual Conference. He has also served on the Business Advisory Council for Frontrange and Sage Software.

Neil Baron - Managing Director, ATMI

Neil Baron has over 15 years experience in the B2B solutions marketing space in a variety of industries including materials, semiconductors, enterprise software and homeland security. At ATMI, Neil is responsible for driving product introductions, empowering the sales organization to sell value, and implementing marketing best practices. He is a frequent speaker on topics such as marketing led innovation, growing services organizations, and maximizing revenue from existing customers. ATMI is a global leader in enabling materials and packaging for semiconductor, display and life science industries.

Marty Petraitis - VP of Sales and Marketing, Blueshift Technologies

Marty Petraitis brings 29 years of experience in the semiconductor industry where he has led companies in automation and supply chain industries. He has extensive experience in growing revenues with leadership roles in sales, marketing, consulting and manufacturing operations. He came to Blueshift Technologies from Vykor Inc. where he led sales and software solutions for manufacturing cost visibility through outsourced manufacturing supply chains. Prior to Vykor, Marty led world-wide sales for Brooks Automation's end user business and was responsible for growing revenue from $4M to $210M. Earlier in his career, Marty launched the Semiconductor Systems Integration practice at Digital Equipment Corporation, becoming the industry leader in Semiconductor Manufacturing solutions with such companies as Motorola, Chartered Semiconductor, ProMOS, and Toshiba.

About NETSEA

NETSEA is the premier association for technology executives in New England. The organization provides collaboration, networking, continuous learning and development for high-tech sales executives in a peer group setting. NETSEA delivers a unique blend of business resources and personal support that help make the challenge of developing sales opportunities and growing revenue both fulfilling and worthwhile. With more than 200 members, NETSEA can be found on the World Wide Web at www.netsea.org.

All product and company names may be trademarks or registered trademarks of their respective holders.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos