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Cloud Call Center Community Featured Article

TMCNet: Middle Eastern mobile carriers deploy Ditech Networks voice quality platform

[December 15, 2008]

Middle Eastern mobile carriers deploy Ditech Networks voice quality platform

Dec 15, 2008 (Datamonitor via COMTEX) --
US-based Ditech Networks, a provider of voice quality solutions to the communications industry, has announced that its Voice Quality Assurance solution has been deployed by Algerian mobile carrier Djezzy, Pakistan's Mobilink and Egypt's Mobinil and some other mobile carriers in the Middle East region.


Ditech claims that it can offer mobile carriers voice quality solutions for 2G/TDM networks and the advanced 3G, IP, LTE or WiMAX networks. Ditech's Voice Quality Assurance (VQA) solution is available on the company's Broadband Voice Processor Flex and Packet Voice Processor voice processing platforms, which claim to provide a high-density, high-performance foundation for processing the large number of calls that traverse carrier networks.

Karl Brown, vice president of marketing for Ditech Networks, said: "Carriers in the Middle East have numerous challenges to overcome in maintaining a differentiated service for their customers, namely, high subscriber growth, varying customer requirements, and diverse geographies. We are proud to play a key role in balancing the region's mobile growth with providing superior voice quality to customers."

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