Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Asia-Pacific the Largest Growth Market for Conditional Access and Digital Rights Management, According to ABI Research

[December 11, 2008]

Asia-Pacific the Largest Growth Market for Conditional Access and Digital Rights Management, According to ABI Research

NEW YORK --(Business Wire)--

Continued growth in pay TV services across Asia is driving the region to become the leading pay-TV DRM and conditional access market in term of total revenue, according to ABI Research. While today's leading market in North America sees some overall decrease due to market saturation for pay TV services and infrastructure, uptake in the Asia-Pacific region will increase throughout the forecast period, driven in particular by growth in telco TV and satellite markets, to a revenue of $612 million by 2013.


"The market for pay-TV services shows strong growth in the Asia-Pacific area, particularly in India and China," says research director Michael Wolf. "The interest in traditional linear pay TV services as well as interactive and on-demand content in these markets continues to grow. Additionally, we see high-definition as another driver for content protection."

This year many large and emerging conditional access players have invested in Asia -Pac and seen their business grow. Vendors such as NDS, Widevine and Irdeto have continued to invest in the Asia-Pacific market, with much of their growth benefiting telco, satellite and cable pay TV platforms. Widevine announced growth within operators such as Chungwa Telecom, while NDS saw its business within India DBS operator TaTa Sky grow to over two million subscribers using its conditional access system.

While much of the growth for conditional access (CA) and DRM will come from Asia in the next few years, ABI Research also sees Europe as a market that will experience growth in all of the major pay TV formats (cable, telco TV and satellite). North America will see declines in the cable and satellite conditional access market, but will have the strongest overall telco TV CA and DRM growth in coming years due to the push by large telcos such as Verizon and AT&T into the pay TV business.

"DRM and Conditional Access" (http://www.abiresearch.com/products/market_research/DRM_and_Conditional_Access)


examines the role of conditional access technology in the pay TV market. It covers factors driving and restraining the growth of the market, and discusses the available solutions as applicable to cable, telco, and satellite.

It forms part of the firm's Digital Media Research Service (http://www.abiresearch.com/products/service/Digital_Media_Research_Service).

ABI Research is a leading market research firm focused on the impact of emerging technologies on global consumer and business markets. Utilizing a unique blend of market intelligence, primary research, and expert assessment from its worldwide team of industry analysts, ABI Research assists hundreds of clients each year with their strategic growth initiatives. For information, visit www.abiresearch.com, or call +1.516.624.2500.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos