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Cloud Call Center Community Featured Article

TMCNet: Pegasystems Announces Cloud-Enabled Business Process Management Platform as a Service (PaaS)

[October 02, 2008]

Pegasystems Announces Cloud-Enabled Business Process Management Platform as a Service (PaaS)

CAMBRIDGE, Mass. --(Business Wire)-- Pegasystems (NASDAQ: PEGA), the leader in BPM software, today launched an industry-first BPM Platform-as-a-Service (PaaS) offering that gives enterprises the benefits of Software-as-a-Service (SaaS) without the limitations, risk, or performance concerns of traditional SaaS technology. Pegasystems' BPM PaaS is targeted at corporate organizations and business process outsourcers who desire to take advantage of a Software-as-a-Service model while also utilizing the power of their internal integration and infrastructure.


Pegasystems leapfrogs existing SaaS technology ensuring integration, security, visibility, and reliability that other SaaS offerings do not provide. The Pegasystems BPM Platform-as-a-Service is the only BPM PaaS solution that offers:

-- A thin client development environment and full Web-based user interaction

-- PaaS capability for end-to-end BPM development and execution, not just simple modeling

-- Multi-tenant capability to rapidly deploy and add business-specific BPM to shared enterprise processes

-- An in-house BPM SaaS capability with all of the security and integration of data center infrastructure

-- Elimination of information silos caused by externally hosted SaaS applications

"We believe that there are more immediate and practical uses of cloud-enabled technologies than hosted SaaS, and using them to encourage BPM adoption and re-use within an extended enterprise makes sense," commented Daryl Plummer, Managing VP and Gartner Fellow at the industry analyst firm Gartner. "Large organizations host many different communities that need their own specialized processes to evolve, and they are not likely to entrust change-sensitive mission critical functions to a commoditized SaaS offering more appropriate for the SMB market."

"Business users have become increasingly intrigued by the SaaS model, but have told us they are not going to trust their mission critical processes, policies and data to an externally hosted environment," said Pegasystems Founder and CEO Alan Trefler. "Our new industry-first BPM Platform-as-a-Service removes the risks that customers typically associate with SaaS solutions such as integration, security, visibility, and reliability, so they can focus on applying the benefits that BPM can provide across the enterprise."

For more information on the Pegasystems' BPM Platform-as-a-Service, please visit the Pegasystems Platform-as-a-Service product page, or see the BPM Platform-as-a-Service firsthand at the PegaWORLD Conference, October 19 - 21, 2008 at the Gaylord National Resort in Washington, D.C.

About Pegasystems

Pegasystems, the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organizations. Customers use our award-winning SmartBPM(R) suite to improve customer service, reach new markets and boost operational effectiveness.

Our patented SmartBPM technology makes enterprise applications easy to build and change by directly capturing business objectives and eliminating manual programming. SmartBPM unifies business rules and processes into composite applications that leverage existing systems -- empowering businesspeople and IT staff to Build for Change(R), deliver value quickly and outperform their competitors.

Pegasystems' suite is complemented by best-practice frameworks designed for leaders in financial services, insurance, healthcare, government, life sciences, communications, manufacturing and other industries.

Headquartered in Cambridge, MA, Pegasystems has offices in North America, Europe and Asia. Visit us at www.pega.com.

All trademarks are the property of their respective owners.

The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.

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