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Cloud Call Center Community Featured Article

TMCNet: Kodak's Graphic Communications Group Deploys BigMachines with Oracle to Improve Sales Configuration, Quotes and Proposals

[September 22, 2008]

Kodak's Graphic Communications Group Deploys BigMachines with Oracle to Improve Sales Configuration, Quotes and Proposals

CHICAGO & FRANKFURT, Germany --(Business Wire)-- BigMachines, Inc., the leading provider of on-demand configuration and proposal software, announced today that Kodak's Graphic Communications Group has successfully deployed BigMachines software to bring order and efficiency across multiple sales teams. The BigMachines solution is integrated into Kodak's Oracle CRM On Demand application.


Following certain acquisitions, Kodak faced the challenge of integrating different units into one consistent sales process. "All units had different processes, yet were selling to the same customers," said Mark Moran, Global Sales Operations Director, Kodak's Graphic Communications Group. "BigMachines was the only vendor that proposed a flexible solution that fit our complex model and, just as important, could integrate seamlessly into our Oracle CRM On Demand and SAP ERP systems. With the BigMachines solution in place, we are now able to present a single face - one look and feel - for our integrated solutions to any customer."

"It is through your dedication and commitment to excellence that we have successfully launched a best in class, integrated sales force automation tool," said Aron Dror, Vice President, Global Service and Operations, Kodak's Graphic Communications Group. He added, "We have just made our already best in the industry sales force even better."

Godard Abel, CEO of BigMachines, stated, "We are pleased that Kodak is already seeing significant cost savings and process improvements from BigMachines, including better sales forecasting and shorter sales cycles."

BigMachines will present the newest features of its on-demand software at BigIdeas 2008, the company's annual customer and industry forum that will be held October 5-7, 2008 in Chicago. Industry experts, BigMachines customers, and business partners gather at BigIdeas to discuss innovative business strategies and best practices in guided selling and product configuration to increase revenues, improve sales efficiency, and reduce costs. More information is available at www.bigmachines.com/bigideas.

About Eastman Kodak Company

As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit graphics.kodak.com.

About BigMachines, Inc. and BigMachines AG

BigMachines is the global leader in on-demand sales configuration, quoting and proposal software. BigMachines solutions empower sales across customers' channels by streamlining their sales processes from opportunity to order. Using BigMachines software, sales teams and channels can quickly configure products, generate quotes and proposals, manage complex pricing, generate legal contracts, and manage orders. BigMachines offers extensive reporting capabilities and easily integrates to leading CRM and ERP systems, including those from Salesforce.com, Oracle, and SAP. BigMachines' rapidly growing customer base includes global leaders such as Kodak GCG, Siemens, Ingersoll Rand, and NTT Communications, as well as innovative growth companies such as ShoreTel and Voltaire Ltd. For more information, visit www.bigmachines.com.

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