Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Custom Boots Just a Few Clicks Away - New Web Site Allows Users to Design Original Boots

[September 08, 2008]

Custom Boots Just a Few Clicks Away - New Web Site Allows Users to Design Original Boots

DALLAS --(Business Wire)-- Big Trail Ranch, a next generation Lucchese Classics Boots dealer, announces the launch of its Web site (http://www.bigtrailranch.com/). The site features The Ranch's new cutting edge "Custom Boot Builder Technology," which gives customers the opportunity to grab their inner cowboy by the boot straps and design their own unique pair of handmade Lucchese Classics. At the same time, Big Trail Ranch also is opening its luxurious design studio at the Texas Rangers Ballpark in Arlington, Texas. In just one visit, customers can create their very own design with the help of The Ranch's expert staff.


The Ranch's "Custom Boot Builder" is the first of its kind in the boot world to allow customers to see the boot they are creating as the program leads them through an easy to use step-by-step process. For sophisticated boot enthusiasts who demand the best in what they wear, the site offers stunning imagery for users as they go through each phase of the boot-building process. From the finest leathers to the color of the sole, customers now have the opportunity to create boots to suit their own tastes and fit all occasions including boots for everyday business wear, high-fashion styles for an evening out on the town, elegant options for a black tie dinner and everything in between.

"Big Trail Ranch is bringing the Wild, Wild West to the World Wide Web," said Michael Ray, one of Big Trail Ranch's four founding partners. "The site provides the unique experience of designing your own Lucchese Boots and the convenience of never having to leave home. We also have our design showroom at the Ballpark in Arlington for customers who want to work directly with one of our design consultants as well as check out design options and materials in person."

Customers can make their own choices on every single aspect of their boot design from basic style elements such as skins, colors, heels, and toes, to special features such as intricate stitch patterns, cording and inlays. With so many options, consumers have millions of possible combinations to choose from when customizing their own Lucchese Classics Boots. Customers also can showcase their individuality with personalized features such as their own name, a company logo, military insignias or even the colors of their favorite sports team.

Throughout the online design process, users can make changes to their boots. Every change is depicted in detail on the screen and after designs are completed, the customer is able to see a visual of the finished product before they place their order. The boots are then handmade from the finest leathers and hides in El Paso, Texas. At the ballpark showroom, customers can dream up their own boot fantasy while receiving VIP service and catching the Rangers in action from the luxurious suite located in the Center Field Offices.

"Whether your boots are simple and classic or exotic and embellished, designing them just how you want is part of the unique online experience Big Trail Ranch provides," said Ray. "But if you'd prefer more personal service, our showroom experts can guide you through each step of the process."

The Web site also showcases new products, accessories, best sellers and limited editions. Big Trail Ranch's design showroom is open Monday through Friday, 10 a.m. to 6 p.m. For a boot building appointment, call 1-800-375-9382.

About Big Trail Ranch

Founded in 2008, Big Trail Ranch is where legends are made. Combining old west craftsmanship with new world technology, Big Trail Ranch specializes in custom handmade Lucchese Classics Boots you design. Whether visiting Big Trail's showroom in Arlington, Texas, or exploring their website (www.bigtrailranch.com), Big Trail Ranch's "Custom Boot Builder Technology," lets consumers express their inner cowboy by creating their own original Lucchese Classics Boots.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos