Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Sage MAS 90 and 200 Extended Enterprise Suite Shipping

[July 29, 2008]

Sage MAS 90 and 200 Extended Enterprise Suite Shipping

(Marketwire Via Acquire Media NewsEdge) IRVINE, CA, July 29 / MARKET WIRE/ --

Sage Software announced today that its new Sage
MAS 90 and 200 Extended Enterprise Suite began shipping on time in June and
is gaining significant traction among small and medium sized business
customers. The Sage MAS 90 and 200 Extended Enterprise Suite combines
financial, operational, customer relations and business intelligence
applications to simplify and integrate business management processes and
workflow across an entire company. Early sales indicate that customers are
embracing the strategy of managing an entire business with comprehensive
yet easy-to-use solutions that seamlessly connect customer-facing processes
with back office data.

The Sage MAS Extended Enterprise Suite provides employees in sales,
service, finance, operations and management with an integrated, 360-degree
view of business operations through embedded front office and back office
functionality. At the heart of the suite, Sage MAS 90 and 200 ERP and Sage
MAS Fixed Assets provide back office financial and operations
functionality. Embedded SageCRM supports front office sales, service and
marketing automation, while Business Insights Explorer and the Business
Insights Dashboard provide business analysis functions.

"With the Extended Enterprise Suite, we can easily get an overall view of
our customers and sales relationships that includes all relevant financial
and business information," said Peter Millar, President for Quill Hair and
Ferrule and a Sage MAS 200 Extended Enterprise Suite user.

"Having the combination of business management and workflow tools from both
Sage MAS 90 and SageCRM will no doubt help our sales processes and our
close rate," said Steven Dewey, President for All Lifts, Inc. and a Sage
MAS 90 Extended Enterprise Suite user.

By enabling business information to flow between different functional areas
of a company, the Sage MAS Extended Enterprise Suite empowers every
employee to improve the bottom line. Salespeople using CRM functionality
have instant visibility into inventory levels, credit holds, purchasing
cycles and more, which improves each salesperson's effectiveness. When a
purchasing agent buys capital equipment, assets input into the system are
automatically tracked and depreciation write-offs maximized. The Sage MAS
Extended Enterprise Suite gives marketing personnel visibility into
warehouse overstocks, so promotions can be designed to improve inventory
turn over.

"The Sage MAS Extended Enterprise Suite gives our customers a comprehensive
view of each operating area of his or her company, from the sales pipeline
through invoicing all the way to shipping and receiving. The availability
of timely and accurate information from across the entire company enables
better decision making, improves customer service and increases overall
productivity," said Himanshu Palsule, executive vice president Strategic
Business Unit in Sage Software's Business Management Division. "Early
product sales are a great indicator that the market is ready for the Sage
MAS Extended Enterprise Suite: a cohesive, easy-to-use system that can
manage your business from end to end."

In addition to operational simplicity, the Sage MAS Extended Enterprise
Suite takes the complexity out of the purchase, maintenance and service
processes with simple pricing, maintenance and service plans. Priced per
user, the Sage MAS Extended Enterprise Suite gives each user total access
to all product functionality. Annual software maintenance is offered in a
single contract covering all functions, plus technical support is available
through a single point of contact.

The Sage Software Extended Enterprise Vision


The Sage MAS 90 and 200 Extended Enterprise Suite is part of Sage
Software's commitment to delivering a progressive family of application
suites that provide real-time transactional links with suppliers,
resellers, partners and customers. These next-generation business suites
can give SMB owners a distinct, competitive advantage with integrated
functionality that ties information and people together across an entire
company. With access to processes and data anywhere, anytime and on any
device, the Sage MAS Extended Enterprise Suite improves workflow and
productivity throughout the organization. The Sage MAS Extended Enterprise
Suite enhances collaboration among people inside the business and the
services they provide to customers and partners throughout the supply and
delivery chain. For more information on Sage Software's Extended Enterprise
Strategy, please visit
www.sagesoftware.com/company/pdf/Sage_BMD_08EEVision_White_Paper.pdf

Pricing and Availability

The Sage MAS 90 and 200 Extended Enterprise Suite is available now through
local Sage MAS business partners. For pricing and information plus details
on how existing Sage MAS 90 and 200 users can migrate to the Sage MAS
Extended Enterprise Suite, contact the Sage Software Sales Department at
800-854-3415, your local Sage MAS business partner, or visit
www.sagemas.com.

About Sage Software

Sage Software supports the needs, challenges and dreams of nearly 2.9
million small and medium-sized business customers in North America through
easy-to-use, scalable and customizable software and services. Our products
support accounting, operations, customer relationship management, human
resources, time tracking, merchant services and the specialized needs of
the construction, distribution, healthcare, manufacturing, nonprofit and
real estate industries. Sage Software is a subsidiary of The Sage Group
plc, a leading global supplier of business management software and services
to small and medium-sized businesses. Formed in 1981, Sage was floated on
the London Stock Exchange in 1989. Sage Group now has 5.7 million customers
and employs over 14,800 people worldwide. For more information, please
visit the web site at www.sagesoftware.com or call (866) 308-2378.

? 2008 Sage Software. All rights reserved. Sage Software, Sage Software
logos and the Sage Software product and service names mentioned herein are
registered trademarks or trademarks of Sage Software or its affiliated
entities. All other trademarks are the property of their respective owners.

Media Contact:
Stephen Moore
Sage Software
(949) 790-2040stephen.moore@sage.com

Copyright ? 2008 Marketwire

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos