Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Velocix Acquires Exclusive License of RawFlow Live Streaming P2P Technology

[July 10, 2008]

Velocix Acquires Exclusive License of RawFlow Live Streaming P2P Technology

CAMBRIDGE, England --(Business Wire)-- Velocix(TM) (www.velocix.com), provider of the world's leading Digital Asset Delivery Network, today announced that it has acquired an exclusive license for RawFlow's P2P Streaming technology. Under the terms of this agreement, Velocix now has sole responsibility for selling and supporting RawFlow's Intelligent Content Delivery (ICD) solution.


Velocix will market ICD under the Velocix Live Streaming product family brand, adding a Hybrid-P2P Live Streaming option to a service line-up that already includes Live Video Streaming for Adobe Flash & Microsoft Windows Media, and Live Audio Streaming.

All existing RawFlow ICD customer and reseller partner relationships will migrate to Velocix, as will the healthy pipeline of new business prospects already interested in this solution.

"Our companies have been working together for several years, and Velocix has previously provided the Content Delivery Network behind our ICD technology," said Mikkel Dissing, CEO RawFlow. "With our recent change in business direction, RawFlow will now move to focus 100% on our SelfCast consumer proposition. We are delighted that Velocix will now exclusively represent our ICD products in the market, and feel sure our existing customers will be well served and supported by them."

"This acquisition rounds out our digital delivery services portfolio, extending the Hybrid-P2P delivery capabilities already available with our download services, to now also be available as an option with our video and audio live streaming services," said Phill Robinson, CEO at Velocix. "Hybrid-P2P Streaming provides scalability to the largest global audiences for online video and audio broadcasts whilst fundamentally disrupting the economics of live streaming on the Internet. With this announcement, Velocix further extends its lead in the provision of digital delivery services for large digital assets, offering the widest variety of online delivery options available on the market today."

Live events, including news, sports and music concerts, present significant online delivery challenges. Unlike on-demand services for pre-recorded materials where viewing requests are spread over time, live services result in concentrated demand from a potentially huge audience, just for the duration of the event. As a consequence, event organizers are often forced to compromise quality or limit audience sizes when using conventional live streaming services.

Hybrid-P2P Streaming blends delivery of live streams from the Velocix Network caches as well as sharing bandwidth from peers. Each participant is not only watching or listening to the live broadcast but is effectively relaying the signal to the other audience members (peers) at the same time. This community distribution process is managed in real-time by sophisticated control and routing algorithms hosted on the Velocix Network, ensuring required service levels and an uninterrupted experience for the entire audience.

The Velocix Network is designed to enable content owners, studios, and broadcasters to deliver video and other large digital assets, such as software, games and audio over the web, with unprecedented performance, breakthrough economics and an asset delivery lifecycle management system that provides content owners the control, analytics and reporting they need to manage their asset libraries through the digital distribution chain.

NOTES TO EDITORS

About RawFlow

RawFlow is a leading provider of live peer-to-peer (P2P) streaming technology that enables broadcasters, online communities, content delivery networks and webcasters to maximize the scalability and quality of their internet broadcasts without increasing risk or cost.

RawFlow increases steaming quality and capacity by using the spare upstream capacity in the network. It offers a secure digital media delivery solution that supports digital rights management. RawFlow's technology allows the Internet to become a viable infrastructure for delivery of rich media content. It eliminates the success penalty that is normally associated with Internet broadcasting.

RawFlow is an international company with expertise in working with broadcasters around the globe. By forging partnerships with experts in streaming media, RawFlow offers broadcasters and content owners anything from simple installations to complete end-to-end solutions to support streaming of audio and video.

About Velocix

Velocix offers the broadest and most innovative range of digital delivery services available today. The Velocix global network provides an Internet fast lane for digital assets such as video, music, software and games. With Velocix, high quality streamed video plays uninterrupted from start to finish and file downloads complete without failure in a fraction of the time.

Velocix is relied upon globally by owners of large digital assets to provide unparalleled quality of service and delivery performance, with affordable economics. Velocix does all this whilst providing new levels of control over the global digital asset distribution chain. For more information, visit www.velocix.com.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos