Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Arch Rock Brings IP-Based Wireless Sensor Networking to Atmel Embedded Hardware

[April 15, 2008]

Arch Rock Brings IP-Based Wireless Sensor Networking to Atmel Embedded Hardware

SAN FRANCISCO --(Business Wire)-- Arch Rock Corporation's IP-based wireless sensor networking software is now available to run on Atmel Corporation's RZRAVEN 2.4GHz Evaluation and Starter Kit, a tool for developing low-power embedded wireless applications. With the Arch Rock software, users of the RZRAVEN kit can gain first-hand experience in running the Internet's pervasive networking standard, IP, on Atmel's small, low-power embedded wireless devices.


Arch Rock developed a version of its software, based on the IETF 6LoWPAN standard for IPv6 wireless communication over low-power radio, to work with the key components of the RZRAVEN kit, the ATmega1284P picoPower microcontroller and the AT86RF230 transceiver chip based on the IEEE 802.15.4 low-power radio standard. IETF 6LoWPAN (RFC 4944), approved last year by the Internet Engineering Task Force, is the first industry-standard solution that brings the native IP protocol to individual embedded devices such as wireless sensor nodes, allowing those devices to communicate directly with any other IP devices on the network.

Offering a comprehensive array of IP services, the Arch Rock software includes a pre-built binary image that, when installed on Atmel's RAVEN boards, exposes its capabilities through TCP and UDP services on a host PC. Users can access the networked, battery-powered RAVEN boards and exercise their functionality via telnet or by writing a program using standard socket interfaces. The software also contains demo applications that can be loaded directly onto the RAVEN boards to illustrate TCP/IP-based communication on low-power, embedded platforms.

"Arch Rock and Atmel are both committed to delivering flexible, scalable, easy-to-deploy wireless sensor networking solutions," said Roland Acra, Arch Rock president and CEO. "The 6LoWPAN standard is the vehicle that brings familiar Internet standards to this growing market."

"Our mission is to create cost-effective wireless sensor networking solutions for our customers. By working with Arch Rock we effectively extend the reach and lower the cost of IP-based wireless mesh networks, providing global visibility by bringing sensors on the web and the IP network," commented Magnus Pederson, Atmel's marketing director, MCU Wireless Solutions.

Availability

Arch Rock's 6LoWPAN software for the Atmel RZRAVEN Evaluation and Starter Kit is available immediately. It comes with the RZRAVEN kit or can be downloaded from Arch Rock's web site at http://support.archrock.com/asd.

About Atmel

Atmel is a worldwide leader in the design and manufacture of microcontrollers, advanced logic, mixed-signal, nonvolatile memory and radio frequency (RF) components. Leveraging one of the industry's broadest intellectual property technology portfolios, Atmel is able to provide the electronics industry with complete system solutions. Focused on the consumer, industrial, security, communications, computing and automotive markets, Atmel ICs can be found Everywhere You Are. For more information, visit http://www.atmel.com.

About Arch Rock Corporation

Arch Rock is a pioneer in open-standards-based wireless sensor network technology. The company's products, which gather data from the physical world and integrate it into the enterprise IT infrastructure using IP networking and web services, are used in environmental monitoring, tracking and logistics, industrial automation and control. Arch Rock's founders, while at the University of California-Berkeley and Intel Research, did seminal research and development work on WSNs, creating three generations of wireless sensor nodes, mesh networking protocols, and the leading operating system for sensor networks. For more information, visit http://www.archrock.com.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos