Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  Person-to-person loans finally come to Canada with the first online lending marketplace: IOU Central

[February 12, 2008]

Person-to-person loans finally come to Canada with the first online lending marketplace: IOU Central

(Canada Newswire English Via Thomson Dialog NewsEdge) Attention News Editors

MONTREAL, Feb. 12 /CNW Telbec/ - IOU Central, the first person-to-person online lending marketplace in Canada, officially launched its website today, February 12, 2008 (www.ioucentral.ca). IOU Central is an Internet-based market that enables people to borrow and lend money directly from and to other people in a safe, convenient, and highly reliable environment.


"At its core, IOU Central empowers individuals to be their own banker by giving them a platform to lend money to whomever they want. It's no longer just your local bank that can earn interest on your deposited money!" said Phil Marleau, Chief Executive Officer and Founder of IOU Central. "It also gives borrowers an alternative source of funds at competitive rates with no lengthy procedures to go through as are currently required at many traditional financial institutions."

The website is very easy to use for both borrowers and lenders. Someone who needs a small loan posts his/her loan request on the loan listings board. The loan request includes his/her credit score, the amount he/she wishes to borrow, the term of the loan, and the maximum rate he/she is willing to pay. The borrower can also provide additional information (such as his/her income and housing expenses) which IOU Central can use to derive his/her debt payment to income ratio and housing expenses to income ratio. This can increase the borrower's chance of getting a lower interest rate.

Lenders, who are people with extra funds to invest, then bid on the loan request by stating the amount they are willing to lend and the rate they are willing to accept. When the listing ends, the bids with the lowest rates are combined together into a single loan and IOU Central securely transfers money from all of the lenders accounts into the borrower's account. Every month, IOU Central withdraws funds from the borrower's account and deposits them into the accounts of the lenders until the loan is fully repaid.

Using IOU Central, a borrower can apply for a personal loan in the amount of $1,000 to $25,000 and for a term of up to 3 years. The lender on the other hand can bid on a loan in amounts ranging from $25 to $25,000. IOU Central facilitates risk diversification by allowing lenders to bid small amounts on many different loans.

IOU Central adheres to strict privacy policies and uses the highest levels of online security to protect each users account. IOU Central is TRUSTe-certified to have industry-leading privacy protection and uses bank-level data security and SSL 128-bit encryption, one of the best commercial methods available today.

Phil Marleau, President & CEO, IOU Central Inc., (514) 789-0694 ext. 225, pmarleau@ioucentral.com; www.ioucentral.ca

Copyright ? 2008 Canada Newswire Ltd. All Rights Reserved.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos