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Cloud Call Center Community Featured Article

TMCNet: Avaya Solutions for Intelligent Communications Attain 'SIPconnect Compliant' Certification from SIP Forum

[December 06, 2007]

Avaya Solutions for Intelligent Communications Attain 'SIPconnect Compliant' Certification from SIP Forum

BASKING RIDGE, N.J., Dec. 6 /PRNewswire-FirstCall/ -- Intelligent communications solutions from Avaya Inc., a leading global provider of business communications applications, systems and services, attained SIPconnect Compliant certification from the SIP Forum, a leading independent IP communications industry association comprised of individuals and companies who contribute to the development of global IP communications based on the SIP standard.


SIPconnect certification provides enterprise customers with validation that Avaya Communication Manager, the company's software platform for IP communications, and Avaya SIP Enablement Services, which enable companies to take advantage of SIP-based connectivity to public networks of service providers, achieved SIPconnect compliance for SIP trunking.

Avaya also supports SIP throughout its portfolio, including Avaya Distributed Office, a communications platform for branch offices; Avaya IP Office, a converged voice and data system for small and medium businesses; Avaya Call Center; and the Avaya one-X(TM) Deskphone Edition 9600 series with built-in SIP capabilities.

Recently introduced by the SIP Forum, the SIPconnect Compliant program was created to help validate and ensure multimedia communication interoperability among IP communications equipment manufacturers, software providers and service providers, as well as to promote further adoption of Session Initiation Protocol (SIP) as the standard for IP-based communications. Avaya is a founding member of the SIPConnect program.

"SIPconnect certification gives customers independent validation of Avaya's compliance with the SIP Forum's Technical Recommendation for SIP compatibility. It also acts as a benchmark for enterprises to use when confirming the service provider SIP trunking service compatibility with their enterprise telephony infrastructure," said Anwar Siddiqui, manager of Avaya Labs' chief technology office.

"The SIP Forum is proud to recognize Avaya as a leader in the IP Communication industry that has fully embraced SIP standards and best practices," said Eric Burger, SIP Forum chairman. "The Forum values the participation of its full member companies, such as Avaya, in this important certification program, and such support demonstrates strong and growing traction of SIPconnect from the vendor community."

SIP is a standards-based IP telephony signaling language that facilitates seamless interoperability among various media, including audio, video, instant messaging and presence. SIP trunking provides immediate benefits for customers that can include reduced cost and hardware footprint on premise, increased network performance, and increased choices in network infrastructure configurations.

"SIP trunking is growing in importance, with 65 percent of IT-executive participants in Nemertes' forthcoming benchmark, Advanced Communications Services, thus far reporting that they are either evaluating or planning to implement SIP trunking within the next two years," said Irwin Lazar, principal research analyst, Nemertes Research.

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com/.

About The SIP Forum
The SIP Forum is an IP communications industry association that engages in numerous activities that advance and promote SIP technology, such as the development of industry recommendations, the SIPit interoperability and testing events, special interoperability workshops, and general promotion of SIP in the industry. One of the Forum's recent technical activities is the development of the SIPconnect Technical Recommendation -- a standards-based recommendation that provides detailed guidelines for direct IP peering and interoperability between IP PBXs and VoIP service provider networks, and the SIPconnect Compliant Certification Program through which eligible companies can gain SIPconnect validation and the right to license the use of the SIP Forum's 'SIPconnect Compliant' certification mark -- the official brand of the leading standard for SIP Trunking products and services. For more information, please visit: http://www.sipforum.org/.

Avaya Inc.

CONTACT: Media, Barbara Burgess, Avaya Inc., +1-908-953-3348,barbarab@avaya.com

Web site: http://www.sipforum.org/http://www.avaya.com/

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