Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet: Telanetix Partners With Quintum to Offer VoIP Services to the VAR Channel

[October 09, 2007]

Telanetix Partners With Quintum to Offer VoIP Services to the VAR Channel

SAN DIEGO, Oct. 9 /PRNewswire-FirstCall/ -- Telanetix, Inc. (BULLETIN BOARD: TNXI) a leading developer of telepresence solutions and an award winning provider of hosted VoIP communications services, announced today that its AccessLine unit is expanding its channel program through an alliance with Quintum Technologies, where AccessLine will be utilizing Quintum's award winning Tenor VoIP gateway product line in its service deployment.


Quintum will add AccessLine's VoIP Business Phone Service to the telephony services made available to its rapidly growing QCSP (Quintum Certified Sales Partner) channel and promoted on Quintum's website at http://www.quintum.com/partnersresellers/telephony.html. This program, winner of VAR Business' 5 Star Partner Program award, is a key element to Quintum's growth strategy, reaching over 65 countries since the company's founding in 1998.

"Quintum's market position and focus is highly complementary to that of our AccessLine unit," noted Rick Ono, President of Telanetix. "Quintum is the #2 player in market share for the low density (less than 1,000 ports) VoIP market, which includes the Small and Medium Business (SMB) segment powering our own VoIP growth. Quintum puts significant effort into providing this VAR channel the best support from training to marketing to technical support. Their VAR channel provides more than just feet on the street -- they understand the local markets, and address those markets in a manner most effective for that locality."

"Telanetix's AccessLine Business Phone Service is a strong addition to the service portfolio we promote to our VAR partners," said David Rudee, Vice President of Worldwide Sales for Quintum Technologies. "AccessLine is a great example of a VoIP service that meets the needs of SMB customers while offering world-class customer service and a network that will scale. We believe this partnership can fuel the growth of both companies."

AccessLine offers its Business T1 service at a discount of 30 to 40% from that of traditional phone companies. The service includes local, long distance, toll free and international calling as well as enhanced features such as fax mailboxes, unified messaging, and follow me services.

About Telanetix, Inc.
Telanetix, Inc. provides telepresence and VoIP solutions to the business marketplace. The company has developed a unique technology which creates a fully immersive and interactive environment that integrates audio, video, and data from multiple locations into a single environment regardless of geographic boundaries, and speed and resolution which is significantly greater than those found in most existing technologies. Additional information is available at the Telanetix Corporate website at http://www.telanetix.com/

Telanetix' AccessLine unit provides hosted VoIP services for the business market nationwide. The company's turnkey business phone service is easy to implement, cost effective, and delivers a complete range of powerful features. AccessLine recently won the "Product of the Year" award from Internet Telephony Magazine, the "Pulver100" Award for top VoIP growth companies and the "Red Herring 100" award for the best 100 private companies in America. AccessLine partners with both agents and resellers to rapidly enter the voice market. For more information, please visit http://www.accessline.com/.

About Quintum Technologies
Headquartered in Eatontown, NJ, Quintum delivers VoIP access solutions that bring the reliability and voice clarity of public telephone networks to Internet telephony. Quintum's intelligent VoIP switches and gateway solutions integrate easily into existing PBX and VoIP infrastructures, making them the ideal choice for service providers and enterprises alike. Quintum has the second-largest market share in the stand alone media gateway market according to Frost and Sullivan, and is ranked number 205 on the INC. 500 list of fastest growing private companies. Quintum sells its switches worldwide through its direct sales force and a network of resellers and distributors. For more information, call 1-877-SPEAK IP (1-877-773-2547), 1-732-460-9000 outside the US, or visit: http://www.quintum.com/

Certain statements contained in this press release are "forward-looking statements" within the meaning of applicable federal securities laws, including, without limitation, anything relating or referring to future financial results and plans for future business development activities, and are thus prospective. Forward-looking statements are inherently subject to risks and uncertainties some of which cannot be predicted or quantified based on current expectations. Such risks and uncertainties include, without limitation, the risks and uncertainties set forth from time to time in reports filed by the company with the Securities and Exchange Commission. Although the company believes that the expectations reflected in such forward-looking statements are reasonable, it can give no assurance that such expectations will prove to have been correct. Consequently, future events and actual results could differ materially from those set forth in, contemplated by, or underlying the forward-looking statements contained herein. The companies undertake no obligation to publicly release statements made to reflect events or circumstances after the date hereof.

Telanetix, Inc.

CONTACT: Rick Ono of Telanetix, Inc., +1-858-362-2250,rick@telanetix.com; or investors, Moriah Shilton of Lippert|Heilshorn &Associates, +1-415-433-3777, mshilton@lhai.com, for Telanetix, Inc.; or media,Todd Barrish of Dukas PR, +1-212-704-7385, todd@dukaspr.com for Telanetix,Inc.

Web site: http://www.telanetix.com/http://www.quintum.com/

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos