Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

TMCNet:  World's First Human -Powered Supercomputer Conducts Complex Genomics Calculation While Running on Bicycle Power

[September 14, 2007]

World's First Human -Powered Supercomputer Conducts Complex Genomics Calculation While Running on Bicycle Power

LOS ANGELES --(Business Wire)-- SiCortex, Inc., the first company to engineer a Linux(R) cluster from the silicon up, graphically illustrated the opportunity for dramatic power saving today by demonstrating the first high performance computer powered solely by a team of bicyclists. The computer, an SC648, conducted a complex genomics analysis at a rate of billions of calculations per second while being powered by a team of 8-10 bicyclists riding generator-equipped bicycles. The demonstration will run through Sunday at the Wired Magazine NextFest at the Los Angeles Convention Center.


Energy usage has become among the most pressing issues in high performance computing (also known as "supercomputing") with the demand for power growing tremendously every year. Because of the types of chips they use, traditional high performance computers run extremely hot, and require a tremendous amount of power to not only run the machines, but to provide industrial strength air conditioning to cool them. Power demands for high performance computers have increased so dramatically, utilities have capped the amount of electricity they will deliver to some computer centers. SiCortex's systems are designed to provide extremely fast calculations while radically reducing power consumption.

"For every high-performance computer in use today, society could benefit from a hundred of them," said Dr. John Mucci, SiCortex CEO. "But unless we retire the current power hogs, we will never get there in a sustainable way. At SiCortex we set out to show that we can build a serious high performance computer while reducing power requirements to levels that were previously thought to be impossible. Today's demonstration dramatically illustrates what can be achieved when we focus on addressing these power issues. We hope other companies will join with SiCortex and focus on new approaches to solving the power problem."

To illustrate the huge benefits of high-performance computing, the bicycle-powered SC648 is carrying out a very advanced genomics computation from the United States Department of Agriculture. The application analyzes and compares the genomes of hundreds of potentially-related insect pests to determine which are the most-closely related and to uncover heretofore undocumented species. New species can require changes to existing international trade agreements and put domestic crops at risk.

"Ten years ago, this analysis was impossible on even the biggest computers, and now it's being done on a bicycle powered machine," said Mucci "Ten years from now, we'll probably be doing it right down at the docks as they unload the ships. But these tools will only proliferate if we learn to design them to be sustainable."

The SiCortex computer was powered by bicyclists from the Jax Racing team, riding eight Trek bicycles producing an average of 260 watts each. The demonstration will be repeated throughout the show, with the UCLA cycling team providing the power on Saturday afternoon.

About SiCortex

SiCortex, the first company to engineer a Linux cluster from the silicon up, is dedicated to the spread of open teraflop computing to a wide variety of users by providing "Teraflops from Milliwatts." Founded in 2003 by a respected team of computer industry executives, the company is backed by a number of top tier investors, including Chevron Technology Ventures, Flagship Ventures, JK&B Capital, Polaris Venture Partners, Prism VentureWorks and Hercules Technology Growth Capital. For more information visit http://www.sicortex.com/.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos