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Cloud Call Center Community Featured Article

TMCNet: ISA ANNOUNCES IPTV BILLING AND CUSTOMER CARE SUPPORT

[July 25, 2007]

ISA ANNOUNCES IPTV BILLING AND CUSTOMER CARE SUPPORT

FOR IMMEDIATE RELEASE

CONTACT:
Matt Marshall
ISA
+1.248.583.3440 x142
mmarshall@isassoc.com

ISA ANNOUNCES IPTV BILLING AND CUSTOMER CARE SUPPORT

(July 24, 2007) Troy, Michigan based ISA formally announced support for IPTV (News - Alert) billing and customer care in its award winning TeleCount Billing System. As a fully converged billing and customer care suite, the TeleCount Billing System may now be used by service providers, such as, telecom, wireless, or content carriers to manage OSS/BSS operations for IPTV services.


TeleCount’s added support for various IPTV equipment manufacturers and IPTV rating models now enables communications service providers to more effectively compete with traditional broadcast television service providers. While TeleCount’s new support for IPTV services largely represents an expansion in supported service types, a few areas of notable benefit to IPTV service providers include:
• Converged or independent billing of already existing services with IPTV services.
• On demand service enabling and content delivery.
• Flexible rating options, ranging from fix fee content, to usage based rate, to subscriptions, and more.
• Rating engine capable of rating over 50,000 billing records per minute on commodity hardware.
• Content partner management and billing, including accounting reports to measure relationship profitability.

Learn more about TeleCount’s support for IPTV billing and customer care at ISA's web site (http://www.isassoc.com/en/content.aspx?content=solutions/tcb_iptv).

Matt Marshall, VP of Sales and Marketing for ISA, said: "While ISA has been working with individual carriers on providing IPTV billing solutions for about a year now, we are delighted to take our support for IPTV billing and customer care public. With the expanding domain of IPTV services, we are excited to be able to deliver a current and relevant solution for IPTV service providers, which will also further enhance TeleCount's position as a carrier grade billing and customer care platform."

About I.S. Associates, Inc. (ISA)
Founded in 1987 and headquartered in the Detroit, Michigan suburb of Troy, I.S. Associates, Inc. (ISA) is a privately-held software and solutions provider, specializing in telemanagement, billing and customer care solutions. ISA has achieved international recognition for its flagship product line, TeleCount, which is used by hundreds of customers worldwide.

For more information visit http://www.isassoc.com
TeleCount and ISA logos are registered trademarks of I.S. Associates, Inc.

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