Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[June 21, 2007]

NameMedia and dnZoom Announce Strategic Marketing Partnership

WALTHAM, Mass. --(Business Wire)-- NameMedia today announced a strategic marketing partnership with dnZoom, a newly-launched domain management and monetization platform. dnZoom's domain name management platform allows users to purchase, monetize and manage domain portfolios through a single, secure interface incorporating features which encompass a variety of domain industry solutions.


The partnership further expands NameMedia's global domain resale distribution network by allowing Afternic members to list domains for sale via dnZoom's website. NameMedia was recently recognized as the world's largest secondary domain marketplace by The Domain Name Journal. In addition to the company's domain sales platforms Afternic, BuyDomains and 56 global resale distribution partners, NameMedia offers industry leading parking through ActiveAudience and extensive domain management support services.

"We are pleased to partner with dnZoom and believe that our Afternic membership will benefit with greater domain sales success through access to dnZoom's targeted customer base," said Peter Lamson, senior vice president and general manager of NameMedia's domain marketplace. "Our partnership will provide dnZoom customers with the ability to purchase domains from the industry's leading marketplace via the dnZoom portfolio management platform."

"As the domain industry's leading reseller and portfolio holder, it was critical to partner with NameMedia," said Jeremy Christ, CEO of dnZoom. "NameMedia offers a greater breadth of quality than any other company in the domain secondary market. This is a great win for dnZoom's customers."

About NameMedia

NameMedia is the industry leader in Direct Search and the marketplace for premium domain names. The company leverages the power of Direct Search through a proprietary publishing platform that creates revenue-generating search destinations, including the company's network of vertical online properties. NameMedia also has the industry's largest marketplace for buying and selling premium domain names. NameMedia is a privately-held, venture-backed company headquartered outside Boston in Waltham, Massachusetts. For more information, visit www.namemedia.com.

About dnZoom

dnZoom, Inc., is backed by a team of domainers and software professionals with years of experience in building solid, feature packed web applications. The dnZoom team benefits from a diverse background and wide variety of working experience with some of the Internet's top companies. We have been hard at work building the first truly integrated domain management and monetization application, with input from some of the most successful domainers. Expect to hear a lot about us in the coming months as we announce new partners and co-branded solutions.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos