Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[January 10, 2007]

Paducah task force revising grant request: Congressional resolution creates uncertainty among those involved with possible nuclear recycling plant.

(Paducah Sun, The (KY) (KRT) Via Thomson Dialog NewsEdge) Jan. 10--Congress' continuing resolution to keep 2007 federal spending at 2006 levels casts doubt on a Department of Energy program to build a 1,000-job nuclear fuel recycling plant sought by Paducah.


DOE must fund the ambitious Global Nuclear Energy Partnership from its existing budget or look for money elsewhere, said Charlie Martin, a member of the Paducah Uranium Plant Utilization Task Force. The group is revising a request for Energy Department grant money it will receive for a study to try to convince DOE to locate the plant here.

Martin's comments came during a meeting Tuesday, two days after Washington, D.C.-based Energy & Environment Daily quoted a key lawmaker as saying GNEP was in trouble.

"It won't be in the (continuing resolution)," said Rep. David Hobson, R-Ohio, who last year was chairman of the House Energy and Water Development Appropriations Subcommittee. With the Democrats now in control of Congress, the White House will have more trouble selling the nuclear waste recycling and fuel reprocessing program, for which it sought $250 million in fiscal 2007, Hobson told the publication.

"I think the administration is going to have to make a better case than they have made in the past," he said.

The Paducah task force has until Friday to resubmit its request for about $1 million in grant money for a 90-day siting study. DOE first told the group no money would be included for public education locally, but then changed its stance. Besides adding that component, the revised request will omit work on permitting and other issues that DOE said would come later, Martin said.

Martin assured Mayor Bill Paxton, who chairs the task force, that the funding requests of 10 other sites competing against Paducah also are being heavily scrutinized, particularly in light of the funding freeze. Paxton noted that Paducah initially was told it was among four communities competing for $20 million in grant money. Then the number of competitors nearly tripled and the total dropped to $16 million.

"Now they seem to be nickeling and diming us on this," Paxton said.

Task force members said they hope to start some parts of the public-outreach program -- such as a Web site and speakers' bureau -- prior to DOE's March 6 public meeting as part of compiling an environmental impact statement covering all the sites. The Paducah meeting is among 11 planned between Feb. 13 and March 19 at cities nationwide that are vying for the $12 billion to $16 billion project to cut up nuclear fuel rods and chemically treat 2,000 to 3,000 metric tons of spent fuel annually starting in about 2020.

DOE expects to decide by mid-2008 if and where to build the plant, which would create about 5,000 construction jobs.

Copyright (c) 2007, The Paducah Sun, Ky.
Distributed by McClatchy-Tribune Business News.
For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos